Our growing, fast-paced pediatric practice in North Bethesda is seeking a Front Office Receptionist who can provide first-class care to our patients. You’ll be responsible for welcoming patients and working closely with our medical assistants and pediatricians. Candidates should have great communication skills to build a great rapport with patients and have at least one year's experience in the medical field.
Benefits:
- 401(k) matching
- Dental & Vision Insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Paid time off
Our office is within walking distance of the Metro.
- Provides support to the office manager, physicians, billing, clinical staff, and most importantly, the patient and their family
- Provides exceptional customer service, in-person and on the phone
- Responsible for greeting all patients in a courteous, professional, and timely manner
- Registers patients in the EMR system verifies demographics, and updates accordingly
- Collects co-payments, prepares patient receipts, and posts payments accurately via EMR
- Keeps reception area and waiting rooms clean and presentable at all times
- Checks insurance eligibility; obtains patient insurances referrals as needed
- Schedules appointments either via phone or in person
- Respects and maintains patient privacy and dignity
- Adheres to HIPAA law at all times
- Pleasant and outgoing personality
- Excellent customer service and interpersonal communication skills
- Ability to multitask
- Ability to work independently and as part of a team
- Attention to detail
- 1-year experience in the medical field
- Knowledge of medical terminology
- Experience with eClinicalWorks is a plus but will train the right candidate
- Must be able to work Monday-Friday 8 am-5 pm. Evenings and Saturdays availability
With a combined 43 years of pediatric services, MAPP manages and represents the collaboration of two established, independent practices in Montgomery County: Metropolitan Pediatrics and THH Pediatrics.
Initiated in January 2020, MAPP united 14 pediatric providers with the goal of delivering compassionate, individualized, and evidence-based pediatric care. With the goal of optimizing each child’s wellness, our teams of clinicians and staff take great pride in partnering with families to establish and maintain a comprehensive medical home. To that goal, we have established additional healthcare services, such as our behavioral health department, lactation support, and more.
