Patient Intake Coordinator
Intero Chiropractic
Pleasanton, CA US
Posted ago
Intero Chiropractic

Are you a naturally intuitive person who can make anybody feel at ease talking with you?

Do you enjoy fast-paced environments, and thrive at multi-tasking and thinking quickly on your feet?

We’re looking for an engaging personality that will be primarily responsible for onboarding new patients to our practice, ensuring that they have a smooth and positive experience with us.

As our account executive, you will be responsible for listening actively to patients' needs, educating and wowing them about our innovative, life-changing services. Most of our patients have exhausted a lot of their options, so they often understandably come in skeptical. However, this is where your natural ability to gain anybody's trust, and even get them excited shines!

Responsibilities

  • Review patient records and provide an engaging consultative experience
  • Follow up with warm leads to drive business and awareness of Intero's offerings
  • Assist our marketing and sales team with the overall initial patient experience
  • Create awareness around and sell our expanded service offerings
  • Manage patient expectations, and provide exceptional customer service
  • Perform multiple tasks at the same time and operate with minimal supervision

Qualifications

  • Experience in a one-on-one consultative position preferred
  • Comfortable multi-tasking in a productive and friendly work environment
  • Strong time management and interpersonal skills are a must to uphold patient satisfaction
  • Thrive in a fast-paced, startup environment
  • Collaborate across departments (clinical, administrative, sales, marketing)

Compensation
$20-24 per hour
About Intero Chiropractic

Intero Chiropractic offers an innovative approach to healthcare and has the vision to elevate the standard of chiropractic. We provide a systematic and scientific approach to removing pain from the body. At our office, we are known for taking on tough cases.

Check out this video to learn more about how and why this company was founded: https://youtu.be/Zc3ER5YU56U

Where we’re going: To fulfill our vision of elevating the standard of chiropractic, we have currently started an information product business to teach other doctors and students this unique approach, are currently in the process of opening up a training facility, and our founder is currently authoring a book on our approach.


Our Core Values:

  • Do What you Say
  • Patients First
  • Win As A Team
  • Humble yet Confident
  • Set a High Standard for Everything
  • Learner's Heart

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