Over the Phone Customer Service Agent
Orlando, FL US
Posted ago

We are seeking talented, experienced individuals that are seeking extra income while having an excellent work-life balance. This would be for an in-office position. We deal with high-end clientele both in the office and over the phone, so professionalism is key. The position(s) are part-time Monday-Friday (10 am-2 pm or 2 pm - 6 pm) and we are seeking a professional, courteous attitude to ensure that we provide the best experience possible for our members.

Our office is located at the Genesis Health Club - Orlando Sportsplex, right off I-4.

Pay is hourly plus performance-based bonuses paid every week (this position is NOT outbound sales)


  • Troubleshooting website and login issues
  • Account upkeep and maintenance
  • Assisting Individuals with domestic and international bookings over the phone of all types (hotels, condos, car rental, airfare, cruises, etc.)
  • Online walkthroughs of the travel club website


  • Customer Service (face-to-face or over the phone)
  • Travel Booking experience
  • Account Maintenance
  • Basic Troubleshooting knowledge
  • Sales experience a plus, but not mandatory

$15 hourly

We currently offer the following benefits to all of our employees:

  • Membership to Genesis health club is included at no cost (https://www.genesishealthclubs.com/genesis-health-club-memberships.html)
  • PTO and sick leave are available after one year
  • 1 week paid vacation included after one year
  • 2 weeks paid vacation included after two years
  • All major holidays off (Christmas, New Year's, Thanksgiving, etc.)

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