Outside Sales Account Manager
Solano Law Firm
Remote
Posted ago
Solano Law Firm
We’re seeking an outside sales representative to identify new target buyers and upsell to current customers to achieve sales goals. The ideal candidate is a service-oriented outside sales expert that can prospect, present, and close deals efficiently. If you are looking to combine your communication and prospecting skills with your outside sales experience to leverage a more lucrative career in the industry, we want you on our team!
Responsibilities
  • Exceed monthly and quarterly revenue expectations and meet sales and lead generating activities goals to ensure future business
  • Show our solution to prospects with sales presentations, negotiate deals, and obtain sales contract signatures
  • Create a competitive analysis, identify industry and product trends, and position our brand as the clear and obvious choice
  • Leverage social prospecting and multiple communication channels to find, meet with, and follow-up with potential customers and deal opportunities
  • Move your sales leads and deals through the sales pipeline efficiently while consistently adding new target buyers into the funnel

  • Collect as much information as possible about the PNCs and the matters for which they are seeking the firm’s help by meeting with them via phone, video, or in-person
  • Follow firm prescribed guidelines on how to communicate with PNCs in the most effective manner
  • Provide a general description of the firm’s services in the area that the PNC needs help
  • Onboard new clients once they retain the firm’s services
  • Contact new clients periodically to ensure the clients are receiving the services they expected
  • Stay in contact with PNCs that do not hire the firm after their initial consultation to keep the door open for them to hire the firm when they are ready
  • Follow the established script, procedures, and processes that set you and the PNC up for success
  • Understand and accurately communicate the firm’s specifically developed criteria as it applies to the PNC's circumstances
  • Resolve client inquires and complaints as they arise with patience and assertiveness
  • Accurately record and report metrics for tracking on a daily, weekly, and monthly basis
  • Enter detailed PNC conversation notes into the client records database and follow up on any outstanding issues as needed
  • Work closely with the Client Onboarding Manager and Firm Leadership to set and achieve goals and ensure firm protocol is being followed
  • Receive constant sales coaching and oversight by the Firm Owner with constructive criticism and feedback to improve, grow, and excel in your position
  • 2+ years documented experience in a Sales role (preferable sales of services rather than products) that validates excellent phone etiquette, professionalism, communication skills (verbal and written), strong sales and negotiation skills, and ability to build rapport with clients;
  • Proficiency in Microsoft Office Suite
  • Excellent written and verbal communication skills – Spanish and English
  • Bachelor’s Degree or higher level of education (education and equivalent level of experience directly related to this role may be considered in lieu of a four-year degree); Call Center to experience a plus!
  • An ability to think through, prioritize and plan your workload - EVERY DAY
  • The energy and ability to work through the inevitable issues and challenges in this role
  • Persistence to tough out the initial ramp-up and training period. It will take some time to understand how our firm works, our processes, and what it requires to grow our firm
  • Supervisory experience overseeing other team members is strongly preferred
  • Excellent listening skills, assertiveness, persistence, and persuasiveness

Authority: Non-attorney support staff is prohibited from practicing law by the ABA’s Rules of Professional Conduct and State Bar Association rules. All work done by the Client Intake Manager must be in support of and under the direct supervision of an attorney. In dealing with clients the Client Intake Manager must be careful not to inadvertently slip into the unlawful practice of law. This would include answering client questions about what will happen in their case or recommending that a client undertake a certain course of action during their case.

Earning potential: $45,000 - $55,000 (total annual earning potential, the range provided INCLUDES performance-based bonuses)

Qualifications
  • Team-focused, organized, self-starter with an orientation towards service, detail, problem-solving, and deadlines
  • Some industry or product knowledge preferred and a High school diploma is required
  • At least 2 years of outside sales experience preferred
  • Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
  • A consistent top performer in sales

  • High school diploma required and some industry or product knowledge preferred
  • At least 2 years of outside sales experience preferred
  • Proven track record in sales
  • Team-focused, organized, self-starter with an orientation towards service, detail, problem-solving, and deadlines
  • Exceptional negotiating, interpersonal, presentation, persuasion, and communication skills

Compensation
$45,000 - $55,000
About Solano Law Firm

Solano Law Firm has been recognized as one of the fastest-growing law firms in the US for the past few years and we've done it by hiring Rockstars. These are people who bring their "A-Game", are enthusiastic and have a positive attitude, take initiative and responsibility, and are hungry to learn and grow.

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