Operations / Office Manager / Administrative

The Alan Donald Team at Keller Williams Realty - Mount Pleasant, SC

Posted ago

Mt. Pleasant based growing Real Estate team is seeking a personable, experienced and dedicated Operations/Office Manager to join us. The ideal candidate is a "go-getter" who will be a key person to help grow our team, track accountability and keep things running seamlessly. We are a very small team, so the ability to work well as part of a close knit group with a direct and friendly communication style is important to us. 

The perfect candidate enjoys being given responsibility in a casual, yet demanding environment. As a key support person, the Operations/Office Manager will proactively take administrative tasks off of sales people, to allow them to focus on sales and lead generation activities. A "can-do," positive and supportive attitude, together with initiative and resourcefulness are essential. 

The Operations/Office Manager will have proven experience managing multiple projects and interacting with people from diverse backgrounds, staying on top of the details and following instructions. 

To be considered for this role, please review the following instructions. Applications submitted without following the instructions below will not be considered.

Please include a cover letter with your resume, in MEMO style, with these headings:

To: The Alan Donald Team

From: {your_name} 


In your cover letter (of no more than 500 words) please explain why you are interested in the position and what value you believe you would bring to the team.



How you’ll impact our business and clients:

  • Communicate with Realtors, our closing coordinator, vendors and clients, verifying that every interaction that requires follow up is completed and every touch is positive
  • Supervise marketing programs and development of marketing materials
  • Become the time/calendar keeper and accountability manager for the team, so strong communication skills and organizational ability are a must
  • Manage lead generation, marketing systems and databases
  • Write Operations Manual for the team
  • Input income and expenses into QuickBooks, maintain budget and generate monthly reports to help us track  and improve profitability
  • Manage listing back office: Input into MLS, coordinate pictures, virtual tours, signs, lockboxes, and tradespeople
  • Coordinate social media marketing for each listing, using Facebook, Instagram, etc.
  • Produce weekly listing marketing reports for sellers to help maintain focus on the growth of our business
  • Other office management duties, with a focus on running a smooth sales organization providing a "legendary" customer service experience


What you need to succeed:

  • High school graduate a must, Bachelor's/Graduate degree strongly preferred
  • 3+ years office management/project management/admin experience
  • Exceptional organizational, systems and project management abilities
  • Ability to focus on tasks and handle multiple projects at once
  • Accurate and attentive to detail
  • Proficient in office productivity software, social media and Internet skills
  • Excellent written, oral and verbal communication skills
  • Exceptional organizational, systems and project management abilities 
  • Service-based, “can-do” attitude, positive and resourceful problem-solver
  • Proven ability to succeed and show initiative 
  • Concerned and committed about “doing things the right way” the first time 
  • Excellent people management/interaction skills
  • Ability to focus on tasks and handle multiple projects at once, calm under pressure
  • Outstanding time management skills
  • Passion for learning and self-development 

Additional Preferred Qualifications

  • SC real estate license 
  • Experience in property management, office management or senior administrative assistant roles
  • Bookkeeping skills preferred, we use QuickBooks, but experience with any bookkeeping software system would be helpful


$32,000 - $45,000 per year, depending on relevant experience.

About The Alan Donald Team at Keller Williams Realty

About The Alan Donald Team at Keller Williams Realty

The Alan Donald Team is a small, efficient residential real estate team servicing the Charleston, SC Metro Area. We have grown consistently in the last 4 years and currently rank in the top 2% in the Charleston MLS ("Realtor of Distinction, Executive Level"). 

Our goal is to double our business in 2017, and to rank in the top 1% in Charleston in the next 2 years. 

70% of our business comes from past clients and people who know us. We are a relationship-focused team and wish to keep it that way. To this effect we want to attract and retain top talent, so they can become efficient and effective team members and grow with us long-term. 

More information at www.BuyHomesInCharleston.com.

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