This is an IN-OFFICE position - NO REMOTE/VIRTUAL considerations

We are seeking a proven Operations Manager.

Experience in operations management or real estate organization leadership is required!

(This role is not to be confused with general office management)

What will you do?

• Leads, Manages and Holds staff/agents accountable.
• Build, implement, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
• Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems.
• Is responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports.
• Creates and maintains an operations manual that documents all systems and standards.
• Coordinates the purchase, installation, and maintenance of all office equipment.
• Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members.
• Process Management.
• High-Level Implementation.
• 95% of responsibilities are to be performed independently of supervision.
• Review and implement new systems to increase productivity.
• Review profit and loss with CEO monthly.
• Stay abreast of the changes and trends within the industry.
• Manage online/offline marketing efforts and track ROI on all marketing expenses.
• Manage daily accountability of the entire team including contests, agent activities, and office accounting.
• Coordinate and follow up with marketing events.
• Onboarding and Offboarding of all team members.
• Ensure that every process is duplicatable and scalable.

• Recruiting, training, and development of staff positions
• Managing the CEO's schedule
• Building systems and processes
• Managing the company budget
• Consulting with company leaders to review and improve metrics
• Day-to-day office operations
• Planning and execution of community events for exposure and marketing

• Real estate license is preferred but not required
• 1–3 years of service and management experience
• 3–5 years of administrative + operations experience, preferably in real estate
• Strong writing skills
• Strong rapid logical problem-solving skills
• Dependable and reliable
• Team player
• Willing to go above the call of duty
• Punctual
• Strong leadership, management, and financial skills
• Goal setting, planning, and accountability skills
• Experience in management of a team or staff
• Strong and Positive Customer Service Attitude
• Excellent communication skills and organizational skills

Griffin Home Group is the area's top real estate team. We are a fast-paced, dynamic, and ever-changing organization that prides itself on its culture and community.

Griffin Home Group is a Nationwide network of Real Estate Agents, Coaches, ISAs, Loan Officers, and Marketing Professionals that work together to sell more homes and give our clients a world-class experience. We're helping agents become more successful and providing them the support they need to better serve our clients. Empowering agents, building wealth, and making a difference. Come be a part of our growing network!

We are in the business of helping people, we just happen to sell real estate!

Our mission statement:

Growing, Helping, Giving