Operations Manager
Lydia Gable Realty Group with Compass
Westlake Village, CA US
Posted ago
Lydia Gable Realty Group with Compass

 Operations Manager/ Integrator
We are a team of highly motivated, highly skilled, and knowledgeable real estate professionals who demand excellence from ourselves and our team. Our passion is providing a smooth, efficient, and predictable sales experience to clients. We are a growing team focused on adding the right people who will support and thrive within our culture and process-oriented environment. 

As our Operations Manager, you will play a critical role as an integrator involved in all aspects of the team's operations. You will work directly with our Owner in the shaping and implementation of the companies process, systems, technology, analysis, and accountability. You will work across the organization to support strategic business needs while enhancing the effectiveness and efficiency of our team

Responsibilities

  • Facilitate the growth and profitability of the company YOY
  • Lead the improvement and maintenance of processes, automation, technology, analytics, reports, and accountability to measure and improve the team's effectiveness and consistency
  • Work with industry leaders to identify opportunities to leverage technology and automation to improve team effectiveness, client engagement, and ROI
  • Lead segmentation, territory design, lead assignment, and goal development. Provide sales performance reporting and analysis. Deliver actionable insights to sales leadership.
  • Have in-depth knowledge of all team systems and marketing platforms to improve congruity and eliminate waist
  • Teach and lead all team members on company process, systems, and accountability
  • Work hand and hand with all sales agents and the operations team to eliminate process errors and improve efficiency
  • These positions will be the owner's go-to person for issue resolution, systems, and process development designed to increase client satisfaction, team efficiency, and ROI
  • Engage directly with the sales team to review and improve process consistency and accountability 
  • Ensure compliance and local board requirements.
  • Proactively identify, develop and drive longer terms strategies and initiatives that will deliver sales productivity and growth
  • Work with marketing leaders to identify opportunities to leverage automation to improve effectiveness, including audience segmentation, offer optimization, nurture long term leads, and lead scoring
  • Ensure that no lead is left behind by working with the sales team to optimizing lead management while roughing long term leads through the sales and operations teams

Qualifications

  • 3 + years of experience in growing a fast-paced organization
  • Prior success in business and personal growth
  • Sufficient IT knowledge to identify and manage needed infrastructure support and software solutions
  • Superior analytical, technical, and problem-solving skills 
  • Strong relationship development skills, the ability to manage highly competent people to high levels of performance, and skill in establishing effective project management processes
  • A self -starter with a strong sense of urgency
  • You learn quickly and are excited to take on challenging new projects
  • You are comfortable going outside of their comfort zone and trying new things
  • You are smart, self-motivated, organized, detail and process-oriented
  • A true colleague. You enjoy planning, executing, winning, and celebrating as a team
  • You are a clear and direct communicator
  • You exceed expectations and hold yourself accountable to a higher standard of excellence

Compensation
$60,000 - $90,000 yearly
About Lydia Gable Realty Group with Compass

We are a leading Real Estate Group in the Conejo Valley; with a respected brand and are also a fun group of individuals to work with. Our Mission is to provide the ultimate concierge real estate experience for our clients and our community! We want our client to have an organized and efficient experience while not losing the personal touch of a truly professional Realtor. With this goal in mind, we created a team approach to selling homes. By having a team in place, our sales agents can focus on the specific needs of their clients and proving exceptional customer service while never having to worry that something is falling through the cracks. 

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