Operations Manager
RE/MAX @ HOME
Philadelphia, PA
Posted ago
RE/MAX @ HOME

This person relishes the opportunity to build, implement and manage multiple systems. He/she is deeply committed to completing tasks the right way with a high degree of quality. 

This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.

Responsibilities
  • Organization and Management
  • Running the Team “Inside the Office.”
  • Maintain the culture and customer care systems to insure business growth and referrals from past, current and future clients
  • Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
  • Create and maintain employee on-boarding systems
  • Responsibly and thoughtfully recruit agents to join the team
  • Maintain the books, pay the bills, handle payroll, assure the collection of commissions, maintain the budget, and generate financial reports
  • Conduct daily productions meeting
  • Create and maintain an operations manual that documents all systems and standards
  • Track and review goals weekly
  • Attend trainings as needed
  • Schedule travel and training
  • Schedule and coordinate vendor visits to team
  • Master the systems and websites used in tracking our clients and contracts through Broker Mint
  • Supervises all administrative and marketing processes
  • Continually look for ways to save money, increase sales and increase profitability
  • Conduct a daily recap of all company updates (KPIs)
  • Customer/Agent Relationship Building
  • Build relationships with the clients
  • Acts as gatekeeper for Team Lead

Qualifications
  • 2-3 Years Real Estate Experience
  • College graduate
  • Driver’s license
  • Administrative experience in office setting
  • Real Estate license


Compensation
$60,000 - $70,000 Annually
About RE/MAX @ HOME

RE/MAX At HOME

A top ranking Real Estate Team in Philadelphia and are made up of big thinkers and leaders in the real estate industry.

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