Operations Manager
Keller Williams Realty - Level 5 Leadership
Miami Beach, FL US
Posted ago
Keller Williams Realty - Level 5 Leadership

Hiring a professional, highly organized real estate office manager who ensures our operations run smoothly. Your responsibilities include maintaining new MLS listings, organizing paperwork and transaction contracts, and scheduling appointments. You’ll also oversee the monthly budget, communicate with clients, recruit, market and help run the business. Top applicants have an eye for detail, love helping people, and are energized by the daily variety this job offers!


  • Creates and maintains operations manual that documents all systems and standards
  • Responsible for hiring, training and coaching
  • Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
  • Assist with transaction management in communication with real estate agents, clients, attorneys, mortgage brokers, etc. during the process of a transaction to effectively manage the administrative tasks involved from contract to close
  • Coordinating listing activities, including validating info, inputting listings in the Multiple Listing Service (MLS) system, preparing marketing, managing signs and lockboxes
  • Manage and maintain online reputation and request reviews from clients
  • Social Media and Email Marketing, including all social media platforms. (This includes just listed, just sold, under contract, team accomplishments, industry news, various holiday posts, etc.)
  • Produce custom Marketing pieces
  • Ensure real estate documents are prepared and sent for client signatures and completion
  • Review contracts and follows compliance procedures and guidelines
  • Maintains status calendar of important contract deadlines
  • Prioritizes issues and phone calls to the correct contact person


  • Team player
  • Basic budget and financial reporting skills
  • Knowledge of basic office suite software and calendaring systems
  • Excellent time management, problem-solving, and communication skills
  • Basic computer skills including experience with Microsoft Office
  • 2 years of management experience or similar work experience preferred
  • Real Estate Experience preferred
  • Administrative or Operations background
  • Strong written and verbal communication skills
  • Marketing skills - social media, print, and web-based
  • Exceptional organizational and project management abilities
  • Calm under pressure
  • Proven ability to succeed
  • Independent thinker
  • Strong Tech skills
  • Service-oriented attitude
  • Learning-based- actively and independently seeking out answers as needed

$55,000 + bonuses
About Keller Williams Realty - Level 5 Leadership

The Level 5 Leadership Group (L5L) manages several Keller Williams Realty offices with locations in Miami Beach, Miami Lakes, Pembroke Pines, Weston, and Plantation FL. Our mission at L5L is to transform lives by creating opportunities for others and building wealth through business. Our vision is to create a legacy of humble, persistent, and passionate people. Our values are God, Family then Business (in that order).


Buck Stops here attitude

Every day is a lesson

Legacy focused

Innovate always

Entrepreneurial environment

Fosters growth

Stay humble & hungry

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