Operations Manager
Nicholas Ryan Group
Chicago, IL US
Posted ago
Nicholas Ryan Group

Nicholas Ryan Team (top 1% in Chicago)!

The Nicholas Ryan Group is seeking a highly-organized, take-charge type of individual who can run the operations of our office. The Operations Manager must be able to understand and embrace the systems approach the team leader has created and be able to extend this philosophy and manner of operation to all facets of the office. The Operations Manager will be responsible for managing other unlicensed team members (as the business grows) and must work well with people and have a natural ability to lead and motivate. This role will evolve into Director of Operations as business grows!

After applying to this job posting, call 1-844-889-2483 and enter ID #2019 to complete your application process. Visit us at www.NicholasRyanRealEstate.com



  • Oversee the inputting of all leads into the computer system
  • Distribute all leads to Agent(s)
  • Monitor contact management system, redistribute leads which are not followed up within the required time-frame
  • Oversee the operation of the Buyer Profile System
  • Attend and set-up Tuesday Morning team meetings
  • Track all advertising responses and prepare a weekly report for the rainmaker identifying which ads/mediums are working; cancel those that are not working
  • Review with office staff any problems or issues relating to office procedures and clientele
  • Recruit, hire and train new team members, and provide them with a completed position contract for them to sign
  • Maintain records of time-sheets and issue pay-checks
  • Coordinate new projects (review, assign and delegate as necessary)
  • Hire/terminate team members where required
  • Handle all client complaints


Assist with the following day-to-day operations:

  • Open, review and distribute mail accordingly
  • Provide the Lead Agent with daily reading material and highlight significant issues that require prompt attention
  • Monitor/negotiate any expenditures on behalf of the office (e.g. couriers, furniture, computers, office supplies etc.) to ensure the best quality for the best price is obtained
  • Assist with incoming telephone calls and general office duties



  • Determine annual budget with the lead agent
  • Review Accounts Payable and approve invoices for payment
  • Review Accounts Receivables
  • Monitor monthly tax installments
  • Approve any miscellaneous office expenditures
  • Implement budget controls on expenses
  • Meet with Rainmaker regularly to discuss financial and staff issues


  • Review distribution of marketing material (flyers, newsletter, etc.) to ensure coverage of areas and distribution prices. Source out alternative distribution services
  • Meet with lead agent and advertising representatives (newspapers, billboards, benches, etc.) during contract negotiations. Follow-up after contracts are executed to ensure documents are accurate and that cheques etc. are collected or issued
  • Oversee Public Relations with local business people/companies
  • Screen all advertising sales representatives and meet with qualified representatives
  • Screen and review charity and sponsorship requests
  • Driven
  • One year Real Estate experience (preferred)
  • Bachelor's degree or higher
  • Extremely organized and detailed oriented
  • Solid in project management
  • Great leadership skills
  • Excellent on the phone
$50,000 - $60,000 yearly + bonuses
About Nicholas Ryan Group

Nicholas Ryan Group exists to elevate lives through real estate. We envision becoming the most enjoyable, profitable, and holistically rewarding real estate team to work for in Chicago.

  • Top 1% Real Estate Team in Chicago 2018
  • Top #150 real estate teams in Chicago 2017
  • Top 100 most influential realtor 2016 and 2017
  • 200+ Zillow reviews: https://www.zillow.com/profile/nicholasryanrealestate

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