Operations Manager
Kimbrough Legal, PLLC
Austin, TX US
Posted ago
Kimbrough Legal, PLLC
Our business is hiring on office manager to join our growing team. We’re looking to invest in a candidate who is interested in team leadership, upward mobility, and the opportunity to work in a fast-paced, high-energy work environment. You’ll be in charge of our administrative staff, oversee day-to-day operations, and ensure our business is running smoothly. If you’re a systems thinker with a passion for building the best team, start your application today!
Responsibilities
  • Facilitate office policies and procedures, ensuring they meet our organization’s standards
  • Communicate with third-party vendors, contractors, service providers and customers as a representative of our organization
  • Execute other office administration and human resources tasks as assigned
  • Manage office’s secretarial duties including leading day-to-day operations and overseeing administrative assistants
  • Keep office systems running smoothly including ordering office supplies, organizing filing systems, maintaining office equipment, optimizing the organizational budget, and scheduling meetings

Operations and Facilities:

  • Lead team meetings
  • Create, implement, and maintain the Firm’s operating policies, procedures, and systems
  • Oversee onboarding and continued training for staff
  • Collaborate with Owner to define key performance indicators to define success, measure results, and optimize the productivity of staff
  • Ensure staff have proper resources
  • Assist with IT needs and train staff on technological systems and enforce proper use
  • Check and scan in the mail and assign to the proper staff
  • Purchase office supplies
  • Help strategize opportunities to improve facilities and operations

HR:

  • Recruit, hire and oversees the onboarding and training of new team members
  • Perform quarterly reviews with staff
  • Conduct weekly check-ins with staff
  • Enforce personnel rules and employment policies
  • Support and in charge of finding ways to reinforce and/or grow the firm’s culture to ensure it's aligned with our values.

Sales/Marketing:

  • Track data from sales and marketing teams
  • Oversee sales and marketing teams
  • Oversee continuing training for marketing and sales teams
  • Assist with intake and marketing activities
  • Assist with event planning
  • Manage the Firm’s relationships with current clients, former clients, and referral sources
  • Coordinate with and oversee outside vendors
  • Help strategize opportunities to improve the sales and marketing departments to help increase revenue

Finance:

  • Oversee billing activities with the billing coordinator
  • Oversee collection activities to prevent and eliminate A/R
  • Monitor financial statements and prepares budgets
  • Assists bookkeeper and accountant when needed
  • Coordinate with and oversee outside vendors
  • Collaborate with Owner to improve financial controls and analyze key reports

Qualifications
  • High school diploma, G.E.D. or equivalent
  • Over 2 years of prior management experience or similar work experience in an office environment
  • General computer skills with Microsoft Office or similar systems
  • Excellent time management, problem-solving, and communication skills

  • Strong communication, problem-solving, and time management skills
  • 3+ years of management experience
  • The candidate will have the equivalent of a Bachelor’s degree in Business, Accounting or a related field, or equivalent work experience
  • Advanced knowledge in computer technology and the Internet (MS Word and Excel) and the ability to learn new programs easily
  • Attention to detail and accuracy
  • Reliability and dependability
  • Supervisory experience working in a law firm is highly preferred
  • Experience in operational process refinement, budgeting, and HR is highly preferred


Compensation
$20 - $26 hourly
About Kimbrough Legal, PLLC

Kimbrough Legal, PLLC provides clients in Austin, San Antonio, and the surrounding areas with bold, passionate legal representation for family law and criminal defense cases. We’re good at what we do because we follow one simple principle: the client comes first. It’s why we pride ourselves on creating thoughtful client-centered solutions that are both practical and accessible for those we serve. We represent people from all walks of life, whether it’s a first-time DWI offender to spouses locked in contentious divorces.

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