Operations Administrative Assistant
Middleton Elite Coaching
Wilmington, NC US
Posted ago
Middleton Elite Coaching

We are looking for an energetic and diligent operations assistant to provide administrative and client care support for a growing real estate coaching company. You will be responsible for responding to current client inquiries and onboarding, implementing company standards to streamline our systems, and maintaining all client touches throughout the year. Additional responsibilities include making outbound calls to the database and providing day-to-day assistance to the staff and team. The ideal candidate should be highly detail-oriented, possess excellent written and verbal communication skills, and have a background in customer service.

Our company is dedicated to delivering a high-quality experience to our clients. We are growth-focused and customer-centric, making this position ideal for someone with a strong history of exceeding expectations.

If you are a highly-driven individual who enjoys working in a professional environment dedicated to delivering quality customer service, we encourage you to apply!

Responsibilities

  • Onboarding new Clients
  • Client care for new and existing clients
  • Facilitate communication between our clients and team 
  • Make outbound client calls to the database
  • Enhance Client Experience
  • Database management
  • Assist in tracking income, expenses, and payroll
  • Manage schedules of the two company founders
  • Assist in coordinating events and event logistics
  • Assist in developing new and optimizing current SOPs
  • Generate status reports as requested so the team is informed of progress
  • Provide support to company founders and staff
  • Bring a positive and proactive attitude every day

Qualifications

  • Strong interpersonal and organizational skills
  • At least 1 year of customer service experience
  • High aptitude for learning new technology/systems
  • Familiarity with database management systems
  • Detail-oriented with high attention to quality
  • Excellent written and verbal communication skills
  • Professional phone manner
  • Commitment to delivering an enhanced customer experience
  • Real estate industry experience is a plus
  • Proven track record of completing projects on time and in an orderly manner

Compensation
$50,000 - $60,000 + bonus opportunities
About Middleton Elite Coaching

Middleton Elite Coaching specializes in coaching and consulting top real estate agent salespeople, real estate sales teams, and brokerage firms. We pride ourselves on a customized and thorough approach to working with our Clients. We do that through 1-on-1 consulting, virtual training courses, group coaching, and live events. In 2021, our Clients sold more than 5,300 homes for $2.3 Billion across multiple States and Canada.


To learn more about the work we do, visit www.middletonelitecoaching.com.

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