Onboarding Coordinator
RPM Pros
Gainesville, VA US
Posted ago
RPM Pros

Our mission is to be the most trusted and admired residential property management company in Northern Virginia and we are seeking an Onboarding Coordinator who is passionate about helping us reach our objectives and supporting the team.

The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must. No prior real estate experience is required. However, experience in administration in real estate, leasing, title, or mortgage is a plus.

We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing, and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work, and can multi-task and solve problems.

There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.

Full-Time Hours: Monday – Friday 9:00am – 5:00pm

Responsibilities

  • Provide concierge-level customer service to clients and customers.
  • Onboard new clients and properties into our property management software and various other systems.
  • Collect all necessary information from Leasing Managers, Clients, and HOA’s to ensure an amazing, seamless customer experience for the clients.
  • Provide backup to our Accounting Team in running weekly billing, vendor payments, monthly rent collections, and owner disbursements. 
  • Request customer feedback and reviews.

Qualifications

  • Minimum 3 years of experience in an administrative position.
  • Bachelor’s Degree preferred; High School Diploma required.
  • Tech-savvy with the ability to use Microsoft products and property management software, bonus points for experience with Appfolio, LeadSimple, Bright MLS or ShowMojo.
  • High degree of accuracy, organization, and attention to detail.
  • Strong interpersonal skills (both verbal and written) and the ability to cultivate relationships.
  • Strong problem solving and analytical skills.

Compensation
$17-$20 per hour
About RPM Pros

RPM Pros is the market leader when it comes to residential leasing and property management services. We provide full-service leasing and property management for the client that wants to be hands-off, as well as a standalone leasing service for landlords with the necessary time and expertise to handle the ongoing management responsibilities on their own. There is a good reason why property owners in Northern Virginia turn to RPM PROS as their first choice: we have revolutionized property management in a way that guarantees a more reliable, scale-able, professional and technology-driven management platform. 

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