If you are looking for a fast-paced, positive team environment with professional growth potential, Crescent City Law is looking for you. Our criminal defense and personal injury law firm has an immediate need for an experienced receptionist who wants to be our ambassador of first impressions. To be considered for this position, you must be tech-savvy and have excellent administrative and communication skills. This is a fabulous opportunity for someone who wants to be part of a positive, results-oriented team.

Our Founding Attorney is passionate about helping people who are wrongfully arrested and injured (by no fault of their own) get back on their feet. We value diversity and we’re looking for someone to join our team who shares this value. We need an empathetic receptionist who is mature, caring, and wants to ensure the client experience first.

 We have our sights set on being the “go-to firm” for criminal defense in New Orleans and developing a boutique personal injury practice built upon relationships. While we are focused on rapid growth, we are still small enough to care about every team member and client. We need someone who is interested in being with us as we grow and is willing to wear multiple hats until the workload supports hiring additional team members. 

If the following describes you, then you’re probably a great candidate:

• You believe it’s important to greet all potential and existing clients with a warm, friendly hello
• You’re excited to answer the phone
• You are skilled at communicating with people on the phone, in person, and by email
• You are a relationship-builder, who is hospitable, especially for individuals who are experiencing trauma
• You see an opportunity for the organization where others see a mess
• You are eager to learn new tasks and computer systems
• You value doing it right the first time, so you proofread your work and double-check the details
• You know what happens in the office, stays in the office
• You genuinely care about clients and want to deliver an experience that turns them into raving reviews
• Fluency with Spanish or Arabic languages is a plus

• Respond to incoming phone calls and emails and make sure the right people receive all important information
• Schedule appointments and ensure the business calendar is accurate and up-to-date
• Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
• Handle deliveries and manage incoming and outgoing mail
• Assist with other administrative tasks, such as data entry, copying, filing etc.

• Help the firm to intake and pre-qualify potential new clients

• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
• High school graduate, G.E.D. recipient, or equivalent
• Has experience answering telephone calls and troubleshooting stressful situations
• 1+ year of front desk receptionist experience or related job experience preferred
• Proficient computer skills and knowledge of Microsoft Office

Crescent City Law, LLC opened in 2010 and started the firm by representing the accused in criminal courts. Later, we expanded our practice to traffic tickets. We also help people hide their criminal records with expungements. And, of course, we help people who have been injured because of an accident recover compensation for their injuries. 

We are rapidly growing--we grew over 100% in 2021 and foresee an additional 31.6% growth in 2022. We need a star who can play many positions and grow with the firm.