Do you have a passion for helping others and love putting a smile on people’s faces?

We’re looking for an extroverted, assertive, and professional receptionist to join our team! You’ll play a crucial role as the face and first point of contact for our organization. You must love building relationships with people and be an independent problem solver. Your job will be to become friends with clients, be assertive and ensure the schedule stays filled, and be a critical thinker to solve problems that arise throughout the day. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization. If this sounds like you, apply now!

WHY JOIN OUR TEAM?

• Great company culture. We are a team of passionate individuals who love helping people
• We are aligned in our goals and mission. We support each other to provide exceptional service to clients
• We value the support and have meetings weekly for training so everyone is supported
• Health insurance (vision and dental), 401K, PTO, vacation days

Culture and Environment
Our culture is built for success. We believe that if the culture is supportive, the team will be uplifted, and that positive energy will feed into our patients. 

How are we built for success?

Communication: Our foundation is built on communication. We have numerous outlets to ensure everybody has a safe space to be heard. We have weekly reviews, one-on-one meetings, team meetings, virtual workspaces, and project management software that allows our team to be supported and successful

Team Meeting: We get together as a team each week to review our weekly and monthly goals, reflect on our success, and identify areas that need improvement. Any issues are addressed together as a team

Communication Training: Our patient's belief in the process is crucial to their recovery. The team meets weekly to improve their communication skills so that our patients are always bought in. These sessions involve script review, role play, and objection handling to ensure that we are doing our best to guide clients on their journey

Structured Onboarding
Success in this role at Next Level requires high levels of clinical and communicative skills. We structure individualized onboarding plans to ensure you are prepared to succeed in the role. The plan includes educational modules, masterclasses, as well as one-on-one training sessions

Team Fellowship
It's important to de-stress and connect outside of work. Whether it's dinner at Top Golf, bowling, or going out for BBQ dinner, we have social events where we get together and just have fun

Next Level Core Values

Kindness

• Be kind and considerate. Respect others
• Be supportive and encouraging
• Bring positive energy to your interactions. Don’t impose your stress on others

Positivity

• Focus on positivity and don’t tolerate negativity
• Believe in yourself. You don’t need validation from others
• Prioritize positive relationships

Gratitude

• Be grateful. Never lose sight of the amazing things in your life

Flexibility

• Stay flexible and open to change
• Don’t make little things big things. Avoid unnecessary stress and drama
• Keep it light and have fun

Growth

• Pursue growth and learning

Awareness

• Take responsibility for how your thoughts and actions affect yourself and those in your life
• Listen intently and create space for others to express themselves
• Be aware of where you invest your energy. Maintain focus and be purposeful in your actions

• Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions
• Develop relationships with clients
• Be assertive with clients to make sure the schedule stays filled
• Ensure that cancellations are low
• Communicate with the team so everyone is up to date with what is happening with clients
• Make sure all payments are collected and documented
• Solve problems that come up during the day

• High school diploma, G.E.D. or equivalent
• At least one year of receptionist or administrative assistant, experience, or similar preferred
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• Has experience answering telephone calls and troubleshooting stressful situations
• Proficient computer skills and knowledge of Microsoft Office

We are the nation’s leading pain solution offering world-class physical therapy service for active adults and athletes aspiring to get back to doing what they love.

We are on a mission to be the best physical therapy experience in the world. We are a young company that has risen to the top quickly. Since opening 6 years ago, we have been voted BEST PT CLINIC every year (2017-2021). We love what we do and aspire to high standards. This has led to a strong record of success and massive growth.

Check us out:

www.mynextlvl.com

www.facebook.com/mynextlevelpt/