Office Manager
Aviara Acupuncture & Integrative Health
Carlsbad, CA US
Posted ago
Aviara Acupuncture & Integrative Health

Acupuncture practice looking for an experienced office manager.

We are looking for a reliable, positive, and self-motivated Office Manager who loves to serve the community and who will thrive in performing at the hub of our growing acupuncture and wellness team. This is an exciting opportunity for a heart-focused person to enjoy working in a warm, friendly, and productive environment, where each patient coming through our clinic doors feels like they are a part of your family.

Job Type: Part-time

Salary: $18-$20/ hour depending on experience

Hours per week: 28-30 hrs

Education: High school diploma, some college preferred

Work authorization: United States (Required)

Shifts: Monday-Thursday, 9:00am- 4:00p (Required)

Additional Compensation: Herbs and Supplements discounts and acupuncture treatments

Vacation Time: Available following 6 months of employment

Responsibilities

Our ideal candidate enjoys meeting, greeting, engaging, and supporting our patients in addition to providing daily reports to clinic staff. Must have the ability to take initiative and work independently as well as being a part of a team.

  • Communicate with patients via phone calls, email and text messaging
  • Responsible for handling all patient payment transactions
  • Greeting and checking out patients as well as scheduling, rescheduling or canceling appointments
  • Explain clinic services to customers calling in or to walk-ins
  • Assist in filling out patient intake forms and escorting them to the treatment room upon arrival
  • Creating patient charts and filing system
  • Generate patient receipts/ super bills with the appropriate ICD-10 codes
  • Create monthly email marketing campaigns and content
  • Engage in social media outlets, i.e. Instagram and Facebook
  • Send out new patient welcome emails utilizing our automation platform
  • Maintain tidiness of the reception space and front desk space; changing out exam table paper between patients
  • Tracking, ordering, and re-stocking herbal and supplement inventory
  • Proficiency in Google Docs and EMR scheduling software (Unified Practice)

Qualifications

  • Inspired by natural healing and curious about Traditional Chinese Medicine
  • Have a professionally warm and easy-going demeanor
  • Self-directed work ethic and good attention to detail
  • Superb time management- punctual in arriving for work
  • Practical problem-solving and multi-tasking with strong prioritizing skills
  • Excellent customer service approach and attitude
  • Out-going personality with effective communication skills


We will find you because you are: Honest, engaging and dependable, creative, confident and consistent, flexible and punctual, organized and motivated, compassionate and attentive, patient, non-judgmental and transparent

Compensation
$18 - $20 hourly
About Aviara Acupuncture & Integrative Health

Aviara Acupuncture & Integrative Health is located in beautiful Carlsbad, CA, about a mile from the coast. Our clinic is just east of the I-5 freeway at Palomar Airport Rd, and is minutes from Legoland, the Flower Fields, and the Carlsbad Premium Outlets mall.


Our company's mission is in empowering the community to choose natural healthcare first by integrating herbal medicine, acupuncture, meditation, and related life-nourishing practices into everyday life. We believe that by treating the root cause of most health conditions using an integrative and holistic approach, people will benefit in creating the best version of themselves throughout all stages of life. We do this through continuous patient education and inspiration based on the principles of Traditional Chinese medicine. We strive to provide quality, compassionate patient care. This is reflected in our established clientele where organic referrals to family and friends are commonly experienced.

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