Office Assistant
SouthGroup Insurance Services
Hattiesburg, MS US
Posted ago
SouthGroup Insurance Services

We're looking for a professional, friendly administrative assistant. Your primary job will be to serve as the first point of contact with all clients, providing excellent customer service. Additional administrative duties include increasing productivity by creating and following office protocols, assist in marketing our brand online through social media platforms. Job seekers should have superb organizational skills and love talking to people. Ready to join the team? Send in your application today!

Benefits included:

  • Vacation and personal time off (more available after 1 year)
  • Health insurance
  • Cafeteria plan available
  • Holidays
  • 401k program (4% employer match after 1-year employment)

Responsibilities

  • Greet clients
  • Process client payments
  • Follow data entry protocols
  • Handling of some customer service requests along with basic policy processing
  • Grow in the position through continued learning and revitalization of skillsets in related duties
  • Utilize social media to raise our visibility in the community
  • Facilitate communication between our customers and team members to ensure customer satisfaction
  • Additional responsibilities will be assigned as needed (must be willing to take on additional tasks)

Qualifications
  • Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
  • History of being deadline-driven and extremely organized
  • Customer service experience in our industry is preferred
  • Enjoys talking with customers and can communicate through verbal and written channels
  • High school diploma or GED required, some college experience preferred
Compensation
$27,000 DOE per year
About SouthGroup Insurance Services

SouthGroup has received many tributes including recognition as one of the Top 100 Privately-Held Insurance Agencies in America by Insurance Journal, a national insurance publication, and one of the Mississippi Business Journal's, Top 100 Private Companies. SouthGroup is also recognized as a Best Practices agency by the Independent Insurance Agents and Brokers of America. Rough Notes, another leading national insurance publication, honored SouthGroup on its cover in 2010.

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