Office Administrator - Standale Location
RE/MAX of Grand Rapids
Grand Rapids, MI US
Posted ago
RE/MAX of Grand Rapids


Employment Type:

Full-Time, Standale Location

We are asking all qualified and interested candidates to email a PDF copy of their resume to Once you have sent us your resume, please give us a call at 616-227-0882.

Agent Retention:

  • Greet agents and assist with tasks as needed
  • Make agents feel welcome and important
  • Encourage agents and congratulate them on their achievements
  • Complete tasks related to onboarding agents: (Add to the phone system, add a mailbox, set up a printer, etc.)
  • Prepare and send agent cards (Birthday, Anniversary, etc.)

First Impressions:

  • Courteously welcome all office guests
  • Promptly answer all incoming phone calls
  • Maintain a friendly, positive office atmosphere
  • Keep an “it’s my pleasure!” attitude and be willing to help



  • Communicate with other administrators professionally and efficiently to ensure all office tasks are completed
  • Record incoming checks promptly
  • Process received paperwork same day
  • Request needed documents from agents/assistants
  • Follow up on incomplete files
  • Check email and respond promptly and professionally
  • Complete banking deposits at the end of each day
  • Complete weekly reconciliation of open files
  • Make and distribute “Floor Time” schedule monthly
  • Assist with content planning and execution for brokerage social media accounts, including but not limited to agent recognition, events, and holidays  


Office Management:

  • Make coffee daily and stock beverages
  • Keep kitchen area clean and stocked
  • Keep reception/conference areas neat and presentable
  • Keep workspaces clean and stocked with relevant supplies
  • Coordinate lunch and breaks with staff, so the front desk is covered at all times
  • Distribute incoming mail and send outgoing mail daily
  • Coordinate conference room usage
  • Remove departing agents from systems
  • Troubleshoot printer, phone system, and internet problems
  • Manage supply inventory and complete supply orders as needed
  • Maintain stock of marketing materials

Professional Standards:

  • Arrive on time
  • Attend all staff meetings
  • Dress in a professional manner at all times (business casual)

$12 - $15 hourly
About RE/MAX of Grand Rapids


RE/MAX of Grand Rapids observes 6 holidays each year: New Year, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas

RE/MAX of Grand Rapids is a local real estate brokerage with three office locations. We aspire to be the #1 real estate brokerage in Michigan committed to building healthy, long-lasting, collaborative relationships with self-managed successful real estate entrepreneurs through development, support, and joyful service. We are excited to find the right candidate to join our staff and look forward to hearing from you.

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