• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Process additional administrative, bookkeeping. and accounting procedures as required
• Provide exceptional service to all hotel guests during their stay
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

• Experience in the hospitality industry or guest services is preferred, but not required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Requires a flexible schedule that allows for overnight shift hours
• Some college is preferred but a high school diploma or equivalent is required
• Outstanding communication skills and excellent customer service skills are required

The La Quinta Inn and Suites University Parkway in Orem UT is under new ownership. We are local and hands-on. We focus on creating a fun and professional work environment where our guests come first.