Mortgage Receptionist
The Mortgage Firm - Delray Beach
Delray Beach, FL US
Posted ago
The Mortgage Firm - Delray Beach

Are you passionate about helping people and looking for an entry-level opportunity to jump-start your career in the mortgage industry? If so, we are looking for you!

We’re on a mission to create a first-class experience for clients and we need a Mortgage Administrative Assistant to support our top-notch lending team.

The ideal candidate will have office experience, as a front desk receptionist or administrative assistant, display a commitment to the highest ethical standards, possess impeccable attention to detail, and exhibit a professional and friendly demeanor.

A background in the mortgage industry is not required but it is certainly helpful! If you come to work every day with a customer service approach and a helpful, can-do attitude, we want to talk to you. Apply today!

Responsibilities
  • Help loan officers with success plan management on a daily basis to ensure they have all the paperwork needed to originate more loans to the pipeline
  • Respond and reach out to realtors, referrals, current clients, and past clients via phone call, using our proven scripts to ensure each client receives great service
  • Deliver quality support to everyone from vendors to clients to increase positive customer service ratings
  • Enter new customer information into our database on a regular basis
  • Communicate any requests from clients to the rest of the team so they’re resolved efficiently and the customer is satisfied
Qualifications
  • Previous experience as a receptionist or office assistant is preferred
  • Ability to use Microsoft Office Suite, including Excel, Word, and Adobe, is mandatory, as well as the ability to learn new software quickly
  • Uses the highest levels of discretion when handling client information
  • High school graduate or equivalent required; Associate’s degree preferred
  • Functions well independently, has great multitasking skills, and possesses a drive to build systems so tasks are completed efficiently with minimal supervision
Compensation
$12 hourly
About The Mortgage Firm - Delray Beach

We are a "NO DRAMA" branch. We like each other and enjoy coming to work. We are committed to being the best branch in the best company in this industry. We have the most professional and experienced operations team and we are looking for someone who can match our level of commitment in creating a superior customer experience. The company has been in business for over 20 years. This branch has been open for 8 years. We are direct lenders and service a portion of our loans.

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