Rapid Mortgage Conrad Team
Are you an experienced mortgage processing manager who has the skills and talent to build, train, and motivate a team of processing professionals to reach their fullest potential? If so, we are looking for you! The ideal candidate will serve as the subject matter expert for the team, be up to date on the mortgage industry, regulations, and guidelines, and be a skilled communicator with superb organization skills. If you’re looking for a leadership opportunity with growth potential please apply today!
- Remedy, resolve or escalate customer service issues in a professional way.
- Motivate, mentor, and assist team members to exceed daily, monthly, quarterly, and yearly goals and KPIs
- Instruct and enforce team members adherence to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings
- Estimate accurate monthly home loan funding goals and metrics forecast by creating pipeline management process
- Lead, hire, recruit, onboard, train, direct, and manage daily activities of mortgage loan processors, processing assistants and all other team members
- Bachelor’s degree is an asset--High school diploma is required
Active NMLS Mortgage Loan Originator license preferred
- 3+ years management experience in mortgage operations, preferably in processing management, or as a sales manager or operations manager is ideal; 3-5 years of experience with high volume loan processing as a team lead in mortgage lending or mortgage banking, or at a credit union will also be accepted
- Familiarity with AUS and LOS software, as well as Google Suite and MS Office, are beneficial
- Working knowledge of the mortgage industry, loan products and programs (FHLMC, VA, FHA, FNMA, Jumbo, USDA, etc.), and state and federal regulations and laws (RESPA, etc )
- Excellent interpersonal, communication, training, organizational, and time management skills are essential
$65,000 - $85,000 PLUS per file bonus
About Rapid Mortgage Conrad Team
Rapid Mortgage Company is a diverse group of industry professionals who are members of local Cleveland communities. Rapid Mortgage Company is a locally based mortgage lender.
We provide a level of service and personal touch you just don’t find with other lenders. We value our customers as real people with real concerns. Every person involved in getting your loan closed is available to speak with you. No one is hiding behind a magic curtain. Has this been your experience in the past?
Our goal is to build lasting relationships rather than just closing transactions. We know we have achieved our goals when we are trusted with your referrals of friends, family, and co-workers!