Mortgage Processing Manager
Rapid Mortgage Conrad Team
Strongsville, OH US
Posted ago
Rapid Mortgage Conrad Team
Our company is growing very quickly and is looking for an experienced mortgage processing manager who has a proven record of motivating mortgage professionals to reach their fullest potential. You'll build your dream team, train, and mentor them to maximize production and quality control levels. We offer the talent, the team, and the internal support to take your career to the next level. If this sounds like you, start your application today!
Responsibilities
  • Maintain a positive work environment by developing helpful relationships with additional team stakeholders: mortgage loan officers, mortgage servicers, underwriters, and mortgage operations manager/branch managers to ensure a smooth loan process
  • Escalate, resolve, or remedy customer service issues professionally
  • Enforce adherence to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings
  • Forecast accurate home loan funding goals and metrics by creating a pipeline management process
  • Motivate, mentor, and assist team members to exceed daily, monthly, quarterly, and yearly goals and KPIs
Qualifications
  • High school diploma is required - Bachelor’s degree is desired Current NMLS Mortgage Loan Originator license preferred
  • Multiple years (3-5) of high volume loan processing experience as a team lead in mortgage lending or mortgage banking, or at a credit union is acceptable; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is preferred
  • Stellar training, interpersonal, communications, organizational, and time management skills are necessary
  • Demonstrable knowledge of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.)
  • Experience with Google Suite, MS Office, as well as AUS and LOS software, are helpful
Compensation
$65,000 - $85,000 PLUS per file bonus
About Rapid Mortgage Conrad Team

Rapid Mortgage Company is a diverse group of industry professionals who are members of local Cleveland communities. Rapid Mortgage Company is a locally based mortgage lender.

We provide a level of service and personal touch you just don’t find with other lenders. We value our customers as real people with real concerns. Every person involved in getting your loan closed is available to speak with you. No one is hiding behind a magic curtain. Has this been your experience in the past?

Our goal is to build lasting relationships rather than just closing transactions. We know we have achieved our goals when we are trusted with your referrals of friends, family, and co-workers!

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