Are you an experienced mortgage processing manager who has the skills and talent to build, train, and motivate a team of processing professionals to reach their fullest potential? If so, we are looking for you! The ideal candidate will serve as the subject matter expert for the team, be up to date on the mortgage industry, regulations, and guidelines, and be a skilled communicator with superb organization skills. If you’re looking for a leadership opportunity with growth potential, apply today!
- Ensure that team members adhere to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings
- Create a pipeline management process to forecast accurate home loan funding goals and metrics
- Lead, hire, recruit, onboard, train, direct, and manage daily activities of mortgage loan processors, processing assistants and all other team members
- Escalate, resolve, or remedy customer service issues professionally
- Mentor, motivate, and assist team members to exceed daily, monthly, quarterly, and yearly goals and KPIs
- Demonstrable knowledge of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.)
- Experience with Google Suite, MS Office, as well as AUS and LOS software, are helpful
- Excellent interpersonal, communication, training, organizational, and time management skills are essential
- Bachelor’s degree is an asset--High school diploma is required
Active NMLS Mortgage Loan Originator license preferred
- 3-5 years of experience of high volume loan processing as a team lead in mortgage lending, mortgage banking, or at a credit union will be considered; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is desired
$90,000 base salary plus bonus
About First Bank
Established in 1907, First Bank is a privately-owned community bank that's been named one of the top-performing banks in the nation. Our mortgage operations located in Plano, TX combines the stability of a traditional mortgage lender with the flexibility of a portfolio bank. Coupled together, our platform provides our employees the ability to deliver the highest level of customer service throughout the entire lending process and helps create an amazing home financing experience for our clients.