Mortgage Post Closer
ALCOVA Mortgage
Roanoke, VA US
Posted ago
ALCOVA Mortgage

What We Can Offer YOU:

  • Team-Oriented Culture
  • Work-Life Balance
  • Professional Growth
  • Enticing Employee Incentives
  • Competitive Compensation Package - Health Benefits, 401(k) Plan, and Paid Time Off

Ideal ALCOVA Teammate:

  • Maintains a positive attitude
  • Possesses self-motivation
  • Demonstrates a strong work ethic
  • Illustrates dependability
  • Exhibits excellent communication skills


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

1. Review closed loan packages for accuracy and completeness.

2. Communicate with settlement agents, brokers, and other counterparties to obtain missing information and documentation for the closed-loan package.

3. Inputs information into Encompass, Federal Housing Administration (FHA), Veterans Administration (VA), and Mortgage Electronic Registration System (MERS) programs.

4. Contact Closing Attorneys, Underwriters, Loan Officers, Processors, and/or other applicable parties to resolve issues in loan files and obtain appropriate documentation.

5. Revert to Processing Department for any missing documents needed.

6. Perform Housing and Urban Development (HUD) and Closing Disclosure (CD) reviews and provide specific documents to closing agents to allow funding authorization.

7. Communicate effectively with all parties involved in the process.

8. Coordinate with the Lender and Escrow company/companies on final loan documents if any errors occur.

9. Follow-up and manage trailing documentation within the specific timeframes provided.


1. High school diploma, or equivalent.

2. Knowledge of Encompass software is helpful.

3. Highly motivated, ambitious, and driven to succeed.

4. Trustworthy, honest, and displays a high level of integrity.

5. Ability to work effectively in a team environment.

6. Strong attention to detail and accuracy.

7. Effective written and verbal communication skills.

8. Ability to identify and resolve problems in a timely manner.

9. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, and dividing.

10. Able to understand and respond appropriately to basic inquires.

11. Able to read, write, and communicate using the English language sufficient to perform job functions.

12. Ability to use Company equipment in assigned areas (including but not limited to telephone, copiers, scanners, fax machines, computers, internet, etc.)

13. Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.)

14. Able to multi-task (e.g., simultaneous usage of several software applications, etc.).

15. Well-versed with keyboard shortcuts and able to identify new ways to complete a task in less time.

16. Relies on limited experience and judgment to plan and accomplish goals.

17. Works well under general supervision.

18. Able to handle deadlines and work within banking guidelines.

19. Able to recommend ways to improve post-closing processes.

20. Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employees must complete annual training in these areas.

About ALCOVA Mortgage

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.

In 2003, the trio joined together to establish a mortgage company—ALCOVA—an acronym for Alleghany County, VA, in honor of their roots.

In 2012, ALCOVA Mortgage made its debut on the Inc. 5000 list of fastest-growing private companies in the United States and has been recognized every year since. The company’s phenomenal growth of 96% in three years propelled it into the league of such legendary superstars that gained notoriety on the prestigious list as Dell, Microsoft, LinkedIn, Pandora, Timberland, Zillow, Yelp, and Domino’s Pizza.

Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.


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