Mortgage Marketing Administrative Assistant
OneTrust Home Loans
Brentwood, TN US
Posted ago
OneTrust Home Loans
We’re on a mission to deliver a world-class customer experience to our clients, and we need a top-notch Mortgage Administrative Assistant to support our high-volume lending team in achieving that goal.

If you’re an organized, detail-oriented professional, love helping others, and are looking for an entry-level position to break into the mortgage industry, this role could be a great fit for you.

The successful applicant will have some prior experience in the office, preferably in an admin or receptionist role.

Experience in the mortgage industry is not required, but it is a bonus. If you pride yourself on your commitment to excellence and customer satisfaction, we want you to bring your can-do, problem-solving attitude to our office. Apply today!
Responsibilities
  • Manage our database and continuously update our CRM with the latest client information
  • Talk to clients, realtors, and referrals over the phone, utilizing our proven scripts to make sure each customer has a great experience
  • Improve our customer satisfaction ratings by providing concierge-level support to each and everyone from vendors to clients
  • Communicate any requests from clients to the rest of the team so they’re resolved efficiently and the customer is satisfied

  • Manage and complete our daily marketing activities.

Qualifications
  • Must be a self-starter and systems builder who can stay focused and work efficiently while multitasking with minimal supervision
  • Maintain the highest levels of confidentiality when handling client information
  • Familiarity with Microsoft Office Suite, including Word, Excel, and Adobe, and the ability to quickly learn new programs are required
  • Excellent written and verbal communication skills and organizational skills, as well as strong attention to detail
  • Experience as a receptionist or office assistant is preferable
Compensation
$30,000 - $40,000 yearly
About OneTrust Home Loans

CalCon Mutual Mortgage LLC dba OneTrust Home Loans (“OneTrust”) was founded in 2013 with a mission to create a platform that would serve borrowers and their financing needs through an efficient, transparent, and technology-driven loan process. Early on the company attracted the attention of institutional investors and capital partners and with their support, OneTrust experienced exponential growth. In three short years, OneTrust grew a staggering 971% by bringing on top-tier mortgage professionals that shared the company’s vision. 


From 2016 to 2019, OneTrust was able to sustain their remarkable growth by introducing innovative loan programs to serve its borrowers’ needs, developing unparalleled technology that allows for meaningful data analysis to increase operational efficiencies, and by diversifying its origination activity across several sectors including residential and commercial.

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