Loan Partner
Dolan Mortgage Team At HomeVantage
Remote
Posted ago
Dolan Mortgage Team At HomeVantage
We’re hiring a loan partner who will work directly alongside our loan origination staff to help our applicants through the mortgage loan process. You’ll get applicants mortgage ready, prepare paperwork, and respond to customer inquiries on transactions as needed. If you’re a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
Responsibilities
  • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
  • Screen and make calls, book appointments and provide administrative support as needed
  • Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
  • Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
  • Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
Qualifications
  • Preferably 5+ years of experience in a professional office or mortgage environment as a mortgage loan officer assistant or similar position
  • Although not required, having an NMLS license or training is preferred
  • Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
  • High school diploma or equivalent required. College degree in finance or banking preferred
  • Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
Compensation
$52,000 + Bonus
About Dolan Mortgage Team At HomeVantage

Dolan Mortgage Team, powered by HomeVantage Mortgage a Division of Austin Capital Bank SSB#810021. We are a virtual team that is passionate about customer service and our team culture. Below are our core tenants of our culture, vibe, and how we stay successful:

  • Every customer, at every interaction, should feel like they are your ONLY customer
  • Bad news only gets more painful with time, get it out as soon as you know 
  • Don’t ask customers or realtors for something we should already have or can get readily
  • No matter what is going on in your life, have a smile on your face when you speak
  • We measure and track key data 
  • We follow up on communication quickly
  • Loan officers are the “Customer” of the operations team
  • We hold ourselves accountable
  • Stay Positive

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