Mortgage Loan Partner
Dolan Mortgage Team At HomeVantage
Dallas, TX US
Posted ago
Dolan Mortgage Team At HomeVantage

Our team is growing and we want you to join our team! We’re hiring a loan partner who will work directly alongside our loan origination staff to help our applicants through the mortgage loan process. We are looking for someone with experience in residential mortgages to join our virtual team that is passionate about customer service and our team culture. Below are the core tenants of our culture, vibe, and how we stay successful:

  • Every customer, at every interaction, should feel like they are your ONLY customer
  • Bad news only gets more painful with time, get it out as soon as you know
  • Don’t ask customers or realtors for something we should already have or can get readily
  • No matter what is going on in your life, have a smile on your face when you speak
  • We measure and track key data
  • We follow up on communication quickly
  • Loan officers are the “Customer” of the operations team
  • We hold ourselves accountable
  • Stay Positive

Responsibilities
  • Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
  • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
  • Serve as the primary contact and liaison between clients, branch manager, and assigned mortgage loan originator and conduct meetings to coordinate any follow-up items
  • Screen and make calls, book appointments and provide administrative support as needed
  • Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
Qualifications
  • Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
  • Preferably 5+ years of experience in a professional office or mortgage environment as a mortgage loan officer assistant or similar position
  • Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
  • Although not required, having an NMLS license or training is preferred
  • College degree in finance or banking preferred. High school diploma or equivalent required
Compensation
$52,000 plus bonus
About Dolan Mortgage Team At HomeVantage

Dolan Mortgage Team, powered by HomeVantage Mortgage a Division of Austin Capital Bank SSB#810021. We are a virtual team that is passionate about customer service and our team culture. Below are our core tenants of our culture, vibe, and how we stay successful:

  • Every customer, at every interaction, should feel like they are your ONLY customer
  • Bad news only gets more painful with time, get it out as soon as you know 
  • Don’t ask customers or realtors for something we should already have or can get readily
  • No matter what is going on in your life, have a smile on your face when you speak
  • We measure and track key data 
  • We follow up on communication quickly
  • Loan officers are the “Customer” of the operations team
  • We hold ourselves accountable
  • Stay Positive

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