We are looking for an experienced, service, and detail-oriented mortgage loan officer to join our team. We believe in removing obstacles and creating a supportive environment for you to thrive in. If you have a proven track record of creating lending solutions for clients, we’d love to have you on our team. Please apply today!

• Interact with customers, realtors, processors, and underwriters to ensure a smooth transaction
• Assist borrowers in selecting loan programs that best fit their financial goals and needs
• Ensure accurate and timely preparation of all required documents from borrowers, loan officers, title companies and other related industry professionals
• Ensure all phases of the loan process are performed in accordance with regulatory and company guidelines
• Manage a large pipeline of loans to ensure your production meets our requirements

Production

• Meet or exceed monthly and quarterly production goals/quotas set by the company
• Provide borrower with specific instructions on completing the loan application either via online application or by scheduling a phone appointment to take the application over the phone
• Prepare and deliver transaction-specific quotes to prospects via email and discuss them over the phone. Confirm receipt of quotes via email or phone conversation
• Document and send all quotes to the borrower in writing via email or SMS. The criteria the quote is based on must be clearly visible when sending a quote to a borrower
• The originator will be required to complete mandatory requirements of renewal of originator licenses (i.e. continued education, updating NMLS filing, promptly communicating, and providing any information/documentation requested via NMLS or any regulatory agency)

CRM/LOS Management

• Keep all assigned leads up to date in real-time in Customer Relationship Management (CRM) and Loan Origination Software (LOS) with specific information including status, transaction type (refinance/purchase), all relevant data entry fields, detailed relationship-building notes on all communications/interactions, updated contact activity, etc.
• Review the loan application once completed and confirm the final quote with the borrower to move the application forward
• Promptly respond to all communications directly from the borrower or from third parties (realtor, escrow, etc.)
• Maintain communication with the borrower through completion of the loan application, transmittal of all requested financial documents, an initial review of application/documentation by the Loan Coordinator, and the completion of the disclosure process
• Originator acknowledges that information within Loan Origination Software (LOS) will be the primary data source for commissions/payroll, sales contests, call quotas, and metrics of performance

Communication to Borrowers and Engagement with Team

• Educate prospects on Long Beach Home Loan's business model, the benefits of working with an independent mortgage broker (speed, service, affordability), company’s track record for delivering a high-quality borrower experience - reinforced by online borrower reviews
• Provide continuous and timely feedback to operations (Loan Coordinator, Loan Opener, Loan Analyst, and Processor) regarding any change in status to any pending applications or loans in process
• The originator will be required to attend all sales meetings and all company training that relate to compliance policies and procedures

• Bachelor’s degree from a four year college or university required in banking, business, real estate, or a related field
• Requires compliance with lending regulations and bank underwriting guidelines and lending policies
• Exceptional decision-making ability, superior written and verbal communication skills, and superb interpersonal and customer service skills required
• Current NMLS State License or Federal NMLS Registration
• Multiple years of real estate, mortgage origination, or lending required

• Excellent phone skills required
• DRE license highly preferred

Long Beach Home Loan is a full service residential mortgage brokerage, with a focus on direct-to-consumer business. We currently serve CA, with an expansion to 4+ other states underway. We work with the top lenders in the nation to provide 5-star service and value to our clients.