Mortgage Loan Officer Partner
Dolan Mortgage Team At HomeVantage
Remote
Posted ago
Dolan Mortgage Team At HomeVantage
We’re hiring a loan partner who will work directly alongside our loan origination staff to help our applicants through the mortgage loan process. You’ll get applicants mortgage ready, prepare paperwork, and respond to customer inquiries on transactions as needed. If you’re a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
Responsibilities
  • Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
  • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
  • Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
  • Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
  • Screen and make calls, book appointments and provide administrative support as needed
Qualifications
  • Preferred degree in banking or finance, and a high school diploma or equivalent is required
  • NMLS license or training is not required, but is desired
  • At least 5+ years of professional office environment required, preferably as a loan officer assistant or mortgage assistant
  • Highly motivated and goal-oriented with excellent customer service and communication skills
  • Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
Compensation
$52,000 + Bonus
About Dolan Mortgage Team At HomeVantage

Dolan Mortgage Team, powered by HomeVantage Mortgage a Division of Austin Capital Bank SSB#810021. We are a virtual team that is passionate about customer service and our team culture. Below are our core tenants of our culture, vibe, and how we stay successful:

  • Every customer, at every interaction, should feel like they are your ONLY customer
  • Bad news only gets more painful with time, get it out as soon as you know 
  • Don’t ask customers or realtors for something we should already have or can get readily
  • No matter what is going on in your life, have a smile on your face when you speak
  • We measure and track key data 
  • We follow up on communication quickly
  • Loan officers are the “Customer” of the operations team
  • We hold ourselves accountable
  • Stay Positive

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