- Counsel borrowers to understand the pros and cons of different loan products to determine which is best for them
- Exceed our production standards by maintaining an active pipeline
- Review the loan process by monitoring loan status, term conformity, and regulatory guidelines
- Oversee all customer interactions and ensure a smooth transaction by interfacing with realtors, processors, and underwriters
- Ensure accurate and timely preparation of all required documents from borrowers, loan officers, title companies and other related industry professionals
- Strong understanding of company loan policies and guidelines, as well as all federal and state regulations
- Familiarity with multiple types of loans such as conventional, fixed/ adjustable, FHA, VA, USDA, bridge, non-conforming, FNMA and FHLMC, and Home Equity Lines of Credit
- Previous experience with Office Suite and loan originating software such as Experian, Calyx, or LendingWise preferred
- Provide excellent interpersonal and customer service skills, superior written and verbal communication skills, and exceptional decision-making ability
- Multiple years of real estate, mortgage origination, or lending required
We have been a Freddie Mac, Fannie Mae, and Ginnie Mae Approved Seller/Servicer since 2012 and have greatly expanded our mortgage-based solutions into a wide portfolio of home purchase, refinance, and home equity products. We are licensed in all 50 states and have earned a number of awards and accolades along the way:
- Top 10 Best Lender, ConsumersAdvocate.org: 2019
- Q2 Top 3 Mortgage Rates, FreerateUpdate.com: 2019
- Inc. 5000 List of America’s Fastest-Growing Companies: 6 times since 2012
- Sales & Growth, Weatherhead Centurion: 2018-2019
- Top Workplace, Weatherhead: 2016-2019
- Entrepreneur of the Year, Ernst & Young: 2018
- Top Company Culture, Entrepreneur magazine: 2018
- Customer Service Award, Smart Business magazine: 2017
- Best Workplace, NorthCoast 99: 2016-2018
Our culture is based on honesty, humility, integrity, and service.
