Coley Rau Team CrossCountry Mortgage
We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
- Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Screen and make calls, book appointments and provide administrative support as needed
- High school diploma or equivalent required. College degree in finance or banking preferred
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
- Having an NMLS license is not required, but is preferred
- Preferably 2-3 years of administrative support in a professional office or mortgage environment
About Coley Rau Team CrossCountry Mortgage
The Coley Rau Team at CrossCountry Mortgage is a full-service mortgage lender that focuses on providing knowledge, support, and financial assistance to families across the nation looking to purchase a home. Working as a team, we strive to close loans quickly and efficiently while communicating directly with clients during the entire lending process. As a mortgage lender, our mission is to provide clients with the best possible experience for one of the biggest purchases of their life. There is a reason why Coley Rau calls himself the Pound for Pound Mortgage King — he excels in the home-buying field, even in smaller markets! Want a champion in your corner? Join the Coley Rau Team today!