Mortgage Lender Officer Assistant
Maltese Mortgage
Rancho Santa Margarita, CA US
Posted ago
Maltese Mortgage
We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!
Responsibilities
  • Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
  • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
  • Screen and make calls, book appointments and provide administrative support as needed
  • Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
  • Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
Qualifications
  • Highly motivated and goal-oriented with excellent customer service and communication skills
  • At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
  • Having an NMLS license is not required, but is preferred
  • High school diploma or equivalent required. College degree in finance or banking preferred
  • Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
Compensation
$36,000 - $50,000 yearly
About Maltese Mortgage

Maltese Mortgage was founded in 2015 with the mission to create an unparalleled customer experience and a passion for serving the First Responder Community.

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