Mortgage Loan Officer Assistant
Onward Financing
Minnetonka, MN US
Posted ago
Onward Financing

Are you interested in working alongside leaders in the mortgage industry that will help you grow your career? If so, we are looking for you!

We are hiring a mortgage loan officer assistant who will act as the “right arm” to our Loan Officers. You’ll work directly with their borrowers to deliver a seamless and expeditious mortgage process while providing white-glove customer service. This support will allow our Loan Officer to spend the majority of their days originating more loans into the pipeline.

If you enjoy helping clients attain the home of their dreams and you are a detail-oriented professional who is passionate about customer satisfaction, we want you to join our dynamic and fast-growing team. This is your opportunity to learn from top industry professionals and maximize your earning potential. Apply today!

Responsibilities
  • Check each document in the loan package for omissions, discrepancies, and inaccurate income calculations and promptly notify the loan originator of any errors
  • Coordinate loan application completions, collect all necessary documents (including credit reports), run DU/LP/AUS, send a closing cost worksheet to borrowers, and get the file ready for processing
  • Communicate consistently with the loan officer, referral partners, and clients so they have a clear primary contact throughout the “contact to contract” phase of the loan process, and arrange meetings to ensure any follow-up actions get taken
  • Respond to all in-house and customer inquiries regarding transactions and provide quotes when needed to offer exceptional customer service
  • Build and maintain relationships with borrowers and referral partners to keep our current customers and attract new ones
Qualifications
  • Minimum 2 years experience in a LOA/Loan Partner, Processor, Loan Officer, and/or Underwriter role, 5+ years experience is preferred
  • Able to accurately analyze income, asset documents, and credit reports, and knows how to structure the information properly for a loan
  • Understands automated underwriting systems such as DU and LP
  • Must have current working knowledge of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage procedures, processes, and documentation
  • Strong communication, interpersonal, time management, and follow-up skills
Compensation
$36,001 - $60,000 yearly
About Onward Financing

Our mission is to make the home buying experience simpler and homeownership more attainable. As a team, our goal is to serve clients with excellence, considering all their financial needs during the loan process.

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