Mortgage Loan Officer Assistant
Gold Star Mortgage
Chula Vista, CA US
Posted ago
Gold Star Mortgage
Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities and employee engagement? We're hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. You’ll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
Responsibilities
  • Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
  • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
  • Screen and make calls, book appointments and provide administrative support as needed
  • Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
  • Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
Qualifications
  • Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
  • High school diploma or equivalent required. College degree in finance or banking preferred
  • NMLS license or training is not required, but is desired
  • Highly motivated and goal-oriented with excellent customer service and communication skills

  • Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/fixed, etc. is preferred but not required
  • Ability to work on site


Compensation
$60,000 - $80,000 plus bonuses
About Gold Star Mortgage

We have a passion for improving your life, both personally and professionally. This commitment to your success drives every decision we make, day in and day out. We never forget it’s our privilege and obligation to give you both a competitive edge and the work-life balance you deserve. We’d love the opportunity to have you explore a brighter future with Gold Star.

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