Mortgage Loan Officer Assistant
The Helton Group
Arlington,
TX
US
Posted
ago
The Helton Group
Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities and employee engagement? We're hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. You’ll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
Responsibilities
- Screen and make calls, book appointments and provide administrative support as needed
- Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
- Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
Qualifications
- Preferably 2-3 years of administrative support in a professional office or mortgage environment
- Excellent customer service and communication skills and willing to go above and beyond for customers and team
- NMLS License is REQUIRED
- Ability to work flexible schedule of nights and/or weekends
- Must be able physically be in the S. Arlington Office
Compensation
$35,000-$45,000
About The Helton Group
The Helton Group is a leader in the real estate industry covering the Texas market. We are a premier family-focused service provider, helping families buy, sell, and pre-qualify for residential home mortgages.
Our growing Real Estate division is looking for high-energy, detail-oriented, full-time individuals to provide superior coordination of duties utilizing excellent customer service, computer skills, and professionalism. They should possess exceptional attention to detail maintaining accuracy and be able to work in a fast-paced environment.
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