We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! And if you're seeking a position that services as a stepping stone to any other mortgage-related position, our team is structured to help each individual grow a career, not just fill a position.

• Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Provide administrative support such as screening and making calls, booking appointments, etc.
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items

• Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
• NMLS license or training is not required, but is desired
• Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
• Preferably 2-3 years of administrative support in a professional office or mortgage environment

We have been featured on NBC, CBS, FOX, ABC, and several other media for our mortgage expertise. We have been named to 2017 Inc 500 list of fastest-growing private companies in America. On the same list, Arcus Lending was named the 3rd fastest growing mortgage company in the country.

We know that all borrowers are different. Being both a direct lender and a mortgage broker approved with more than banks, we are able to offer you diverse loan programs that cater to your specific needs. We also shop for best mortgage rates for you and close your loans quickly. We hand-hold you through the process and guide you at each step.

Our mission is to create raving fans out of our clients and we achieve that by offering legendary service that is reflected in our 100% satisfaction record. Check out our stellar Star ratings on Yelp, Zillow, Google, Facebook, and TrustPilot.