Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities, and employee engagement? We're hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. You’ll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
- Assist with administrative duties such as making and screening calls, booking appointments, etc.
- Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
- Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
- Preferred degree in banking or finance, and a high school diploma or equivalent is required
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
- Excellent customer service and communication skills and willing to go above and beyond for customers and team
- Having an NMLS license is not required, but is preferred
- 2-3 years of professional office environment and administration or mortgage experience preferred
- NMLS license required
Xpert Home Lending, Inc. is the result of 30 years of the best in the business with proven track records. A true “Lending All-Star Team”. “The Best of The Best”. Competitive Interest Rates and Programs from only the Best Lenders. The Top Account Executives in the Nation. Put it all under one roof and you have Xpert Home Lending, Inc. An Experience Like No Other.
