Mortgage Administrative Assistant
The Mortgage Firm - Delray Beach
Delray Beach, FL US
Posted ago
The Mortgage Firm - Delray Beach

We’re on a mission to deliver a world-class customer experience to our clients, and we need a top-notch Mortgage Administrative Assistant to support our high-volume lending team in achieving that goal.

If you’re an organized, detail-oriented professional, love helping others, and are looking for an entry-level position to break into the mortgage industry, this role could be a great fit for you.

The successful applicant will have some prior experience in the office, preferably in an admin or receptionist role.

Experience in the mortgage industry is not required, but it is a bonus. If you pride yourself on your commitment to excellence and customer satisfaction, we want you to bring your can-do, problem-solving attitude to our office. Apply today!

Compensation
$12/hr, Part-time, flexible hours for the right person. Perfect for college students

Responsibilities
  • Adapt to team needs and assist with other duties as assigned
  • Communicate any requests from clients to the rest of the team so they’re resolved efficiently and the customer is satisfied
  • Perform front desk duties such as greeting visitors, sorting mail, faxing paperwork, and other delegated tasks that may include errands outside the office, as needed
  • Respond and reach out to realtors, referrals, current clients, and past clients via phone call, using our proven scripts to ensure each client receives great service
  • Update the database and CRM with new client information regularly
Qualifications
  • Functions well independently, has great multitasking skills, and possesses a drive to build systems so tasks are completed efficiently with minimal supervision
  • High school graduate or equivalent required; Associate’s degree preferred
  • Proficiency in Microsoft Office Suite including Word, Excel, and Adobe are required with the ability to quickly learn new programs
  • Possess excellent attention to detail, organizational skills, and communication skills (oral and written)
  • Prior experience as an office assistant or receptionist preferred
Compensation
$12 hourly
About The Mortgage Firm - Delray Beach

We are a "NO DRAMA" branch. We like each other and enjoy coming to work. We are committed to being the best branch in the best company in this industry. We have the most professional and experienced operations team and we are looking for someone who can match our level of commitment in creating a superior customer experience. The company has been in business for over 20 years. This branch has been open for 8 years. We are direct lenders and service a portion of our loans.

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