Mitigation Restoration Service Professional
Titan Restoration of Arizona
Tucson, AZ US
Posted ago
Titan Restoration of Arizona

Water Technicians are hired to minimize loss and mitigate damage to the customer’s property by:

  • Responding promptly to Emergency Assignments and be willing to ensure coverage 24/7. Willing to take overtime, on-call rotations, and long hours during monsoon season
  • Follow IICRC guidelines and Titan’s procedures to ensure the loss is handled properly and all damage is mitigated, including identifying the cause of loss, extracting water, placing equipment, and all other necessary steps.  
  • Provide exceptional customer service which includes job process explanation. The customer understands expectations and timelines. The customer concerns are heard and addressed. Represent the company by following our core values and presenting a clean professional appearance.  
  • Provide accurate job documentation which includes signed work authorization, sketch, photos, dry documents, detailed notes, COC, insurance information, and other relevant data. 

Responsibilities

  • Keep customers informed and set expectations
  • COMMUNICATION
  • Attention to detail
  • Use a 3D camera when appropriate
  • Take all readings for both air and material and make sure the everyday job is checked
  • All paperwork accurately and completely filled out each day job is checked.
  • Work Authorization/ access auth is signed before work is started

Qualifications

  • Work Ethic-Willing to work hard, put in long hours when necessary, and do what it takes to get the job done.  
  • Communication-Proactive sharing of knowledge with pertinent parties leaving no questions about job progress. 
  • Attention to Detail and does not let important details slip through the cracks or derail a project. Makes sure that all areas of the job have been covered.
  • Teamwork- Works well in a group and supports coworkers.  Is concerned about the overall outcome and what is best for everyone involved.   
  • Flexibility and Adaptability- Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.  
  • Problem-solving- Anticipates and proactively works to circumvent roadblocks or problems. Willing to explore different approaches.  

Compensation
$16 - $25 hourly
About Titan Restoration of Arizona

Titan Restoration of Arizona specializes in home and commercial restoration and emergency disaster cleanup in both Phoenix, Tucson, and the surrounding areas. You can trust our team with mold removal and remediation, water and fire damage restoration and repair, wind damage, biohazard cleanup, commercial and industrial cleaning, and more. Titan Restoration takes pride in our NPS score and in maintaining a positive and fun culture. Titan understands that the number one asset of our business is our people.


Titan offers an amazing benefits package that includes medical, dental, vision, and 401k. Titan also has a unique overtime structure that allows the opportunity to get overtime outside of 40 hours. We pay a cash call-out bonus and offer unlimited paid vacation, sick time, and bonus opportunities. We are committed to employee growth and always try to promote from within. Come join our team and be a part of our fantastic culture.

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