Patient Care Coordinator
Natural Health Center of Clifton
Clifton, NJ US
Posted ago
Natural Health Center of Clifton

Patient Care Coordinator (A Sales Position)

If you want a great base salary plus commissions, rapid growth, and working with enthusiastic team members to improve our patients’ quality of life, you can excel in a career with us!

Position Summary:

You will be delivering a financial breakdown of the overall Care Plan along with helping patients to coordinate their schedules to arrive for the recommended care. 

You will be responsible for acquiring long-term, quality patients for the clinic through the implementation of proven lead conversion systems and sales techniques. 

It will be your responsibility to build and maintain patient relationships throughout the patient's care at The Natural Health Center. You will participate in the educating of patients while working with the clinicians as they report the findings of an orthopedic exam and diagnostic imaging. 

At the Natural Health Center, you will focus on understanding patients' needs and wants, helping them overcome obstacles, and empathizing with their struggles and challenges while influencing them to do what is in their best interest to improve their quality of life.  

You will need to express a breadth of knowledge and experience in these areas, as well as the ability to work and collaborate effectively within a highly team-centric environment. 

Benefits May Include:

  • Paid Time Off


  • Holidays


  • Health Insurance


  • Performance-Based Incentive Plan

Responsibilities

  • Create and deliver financial estimates, secure financial commitment, and confirm long-term scheduling to patients based on Provider’s orders
  • Develop an emotional connection with patients to understand their expected goals and desired outcomes
  • Perform an initial consultation on new patients to determine medical history, motivating factor that prompted the patient to look for help with their problem, and functional goals of the patient
  • Provide motivating factors that prompt patients to look for help with their problems and functional goals of the patient as part of the handoff process
  • Execute patient follow up calls, lead conversion techniques, and patient retention activities
  • Provide and ensure completion of all patient paperwork 
  • Effectively and continually educate patients about the need and benefits for active progress through the complete care plan
  • Ensure that all the patient’s needs are met, nothing gets overlooked, and care is consistent with the patient’s expressed desires

Qualifications

  • Sales experience or work in a similar role is preferred
  • Ability to overcome objections with confidence
  • Ability to make decisions, offer strong recommendations, and take responsibility for results
  • Driven to succeed, and a commitment to achieving results
  • Excellent relationship building skills with a demonstrated ability to quickly develop trust
  • Remarkable client service experience required for this position
  • Strong oral and written communication skills
  • Ability to maximize and apply internal systems, processes, and platforms 

Great if…

  • Able to speak Spanish

Compensation
$50,000 - $80,000 yearly
About Natural Health Center of Clifton

The Natural Health Center of Clifton is an outpatient multi-disciplinary physical medicine and rehabilitation clinic. We offer medical services, chiropractic, occupational therapy, acupuncture, nutrition, and more. We have been in Clifton, NJ for over 45 years and are passionate about getting our patients out of pain through nonsurgical methods so they can live a healthier and happier life.

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