Mass Save Rebate Representative
Gervais Mechanical Services
Auburn, MA US
Posted ago
Gervais Mechanical Services

We’re seeking a positive, personable Mass Save representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!

  • Identify common customer issues and bring them to the attention of the team
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Ensure customer account information is up-to-date
  • Create records of customer interactions and follow up to ensure all questions have been answered

  • Process customer rebates and be familiar with the Mass Save Rebate program

  • Experience working in a customer-oriented atmosphere
  • Excellent active listening, interpersonal, and communication skills
  • Must have graduated high school, received a G.E.D. or equivalent
$45,000 - $55,000 yearly
About Gervais Mechanical Services

Gervais Mechanical Services is a highly rated, fast-paced, family-run HVAC and Plumbing business where employees are treated like part of the family. We offer competitive base pay, meaningful incentives, and a comprehensive benefits package. We have been growing since 2009 and want to add more highly skilled people to the team. We are also offering a $5000 sign-on bonus to join our team today.

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