We’re seeking a positive, personable Mass Save representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!

• Identify common customer issues and bring them to the attention of the team
• Interact with the sales lead to maintain and improve service and product knowledge
• Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
• Ensure customer account information is up-to-date
• Create records of customer interactions and follow up to ensure all questions have been answered

• Process customer rebates and be familiar with the Mass Save Rebate program

• Experience working in a customer-oriented atmosphere
• Excellent active listening, interpersonal, and communication skills
• Must have graduated high school, received a G.E.D. or equivalent

Gervais Mechanical Services is a highly rated, fast-paced, family-run HVAC and Plumbing business where employees are treated like part of the family. We offer competitive base pay, meaningful incentives, and a comprehensive benefits package. We have been growing since 2009 and want to add more highly skilled people to the team. We are also offering a $5000 sign-on bonus to join our team today.