Marketing Customer Service Representative
The Janis Group
Boulder, CO US
Posted ago
The Janis Group

We are looking for a talented Marketing and Customer Service Representative to be responsible for a wide range of tasks. Our ideal candidate is independent and highly motivated and wants to play an integral role in managing the office and growing a business. Must enjoy customer service and showing off your marketing skills.

As a Marketing and Customer Service Representative, you know good design when you see it and can create it. You have the ability to create professional, high-end materials that stand out. You have exceptional organizational and project management skills. You are detail-oriented and are able to juggle multiple projects efficiently all while staying focused and keeping a smile on your face. You are driven and operate with a high level of professionalism and present yourself as such. You follow directions precisely and are eager to learn new systems quickly. You have superior communications skills, in both verbal and written form, with significant writing experience. You are able to work under limited supervision, taking the initiative when necessary. You will take on your job duties with a sense of ownership, confidentiality, commitment, honesty, loyalty, and integrity.

Benefits: Paid vacation and holidays

Hours: Full-time, 40+ hrs / week M-F, some flexibility on the weekends required


Areas of Focus:

Marketing Assistance: You will have an eye for design and oversee all marketing materials which includes managing all listings including writing listing descriptions, scheduling the photographer, managing websites, and leveraging social media.

Support and Serve: In this role, you will provide an executive level of administrative support to the team to leverage them to a higher level. This may include but is not limited to phone and email management, calendar organization, task management and lead management. You will provide a concierge-level of customer service and serve as the first point of contact for clients.

Create Structure: You will play an essential part in continuing to build the business. You will develop systems, checklists and procedures to ensure the smooth and efficient operation of the office. You will be in charge of all database management. Other duties may include preparing the agent for Listing Appointments, assisting with showings and inspections, and organizing pre-listing packages and their delivery.


  • You have at least 2+ years of marketing and customer service work experience. 
  • A background in marketing is required. 
  • You hold a Bachelor’s Degree from an accredited college or university. 
  • A CO real estate license is preferred but not required. 
  • Candidate must be willing to obtain real estate license within the first six months of employment.

Key Software Proficiency

  • MS Office Suite.
  • CRM programs.
  • Adobe Creative Suite.
  • Website maintenance and social media marketing tools.

We are looking for a career Marketing and Customer Service Representative with prior experience in a similar role. Applicants seeking a position as a stepping-stone into sales— this is not the job for you.

Candidate MUST live within a 30-minute commute of Boulder, CO and MUST have their own car, a valid driver’s license, and carry insurance.

$35,000 - $45,000
About The Janis Group

Dave Janis is a successful Real Estate Agent with Coldwell Banker in Boulder, CO.

Location: Boulder, CO (near 29th St. Mall). Corner office with a view of the Foothills, with covered parking and friendly staff.

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