Marketing / Client Services Coordinator
Mynor & Associates
Bethesda, MD
Posted ago
Mynor & Associates

Marketing and Client Services Coordinator (MCC) – often referred to as the Director of First Impressions, an ideal MCC possesses a client-oriented mindset, with marketing and events experience, great organizational skills, a sense of creativity, a ‘can-do’ attitude. The MCC greets guests and helps agents and market center guests, and support the team leadership. A successful MCC has a strong desire for growth and makes opportunities to grow skills and a rewarding future. Are you that person? Learn more about the position, and then submit your application.

At our company, the MCC is a hybrid position that combines marketing, public relations, events management, client services, and general administrative skills to make the Market Center a friendly, warm, welcoming, and efficient business environment.

The Marketing and Client Services Coordinator is primarily responsible for client service in all forms, and for the efficient and successful day-to-day operations of the office, including supporting the leadership team in meeting their objectives. They will work directly with the Operations and Accounting Associate (MCA) and act as the client services ambassador, to greet and accommodate requests and provide helpful assistance and guidance for agents with a big smile, a helping hand, and a wealth of essential information. The ambitious MCC candidate can grow into an Assistant Team Leader role, to eventually become a Team Leader.

Responsibilities

The Marketing and Client Services Coordinator is a key support role within KWCP, and will be responsible for:


  • Acting as the office and brand ambassador for the Market Center, fielding phone calls, guests, facilitating meetings, classes, on-site, and off-site events as necessary.
  • Maintain and prepare the training rooms, workstations, and other common and functional areas for day-to-day operations and special events as needed.
  • Greeting everyone with a smile—being positive, cheerful, and accommodating in all situations.
  • Assist management team as needed to forward the goals and objectives of the office to recruit, attract, hire, and retain agents.
  • Provide support and feedback to the MCA, Team Leader, and other team leaders on all matters affecting the productivity and operation of the Market Center.
  • Provide marketing and communications support and outreach for classes, programs, events, and office activity through digital platforms, social media, and internal communications collateral.

Qualifications
  • Minimum of 1-3 years of office experience in an administrative capacity.
  • Standout verbal and written communications skills, with phone skills and ability to handle multiple, often simultaneous interactions.
  • Proficiency with Microsoft Office suite essential applications, document management, and familiarity with email marketing platforms.
  • Marketing, event planning, public relations skills and experience are a plus.
  • Top candidates will be friendly, outgoing, and willing to help with anything and everything. They are great team players with a ‘can-do’ attitude. They will be systematic and efficient, with good planning and problem-solving skills. The MCC has a happy, positive attitude, and a willingness to serve. They will take the opportunity to grow and thrive, seeking potential growth with a commitment to learning at each opportunity.


Compensation
$30,000+ Commensurate with experience
About Mynor & Associates

PUT YOURSELF IN GOOD COMPANY. 

At Keller Williams Capital Properties (KWCP) we help individuals build thriving real estate careers through unparalleled training, world-class education, cutting-edge technology, and a unique culture where fellow agents contribute to their success. We actively foster the Keller Williams mission of building careers worth having, businesses worth owning, and lives worth living.

A career with KWCP allows you to be the driving force behind your success using our proven models and systems. With six offices across DC, Maryland, and Virginia, and nearly 1,000 licensed real estate agents, it’s no wonder we’re consistently recognized as one of the region’s fastest-growing companies, and as a Washington Post Top Workplace.


We invite you to explore everything we have to offer and see where you fit into our good company.



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