Marketing Assistant / Director of First Impression
Keller Williams
Kingsport, TN
Posted ago
Keller Williams

Keller Williams is hiring for a Director of First Impressions / Administrative Assistant in Kingsport.

The Director of First Impressions (DFI) must understand that to run effectively and efficiently, an office must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the office.


The DFI will be responsible for the appearance of the Business Center common areas. They will ensure the office is neat and prepared for business. The DFI will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes the individual and are swayed by enthusiasm.They will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.

The DFI will assist in the management of the office by providing support and feedback to the MCA and Team Leader on all matters affecting the productivity and operation of the Market Center and Business Center.


These are the standards a well-above-average performer will maintain or exceed:

  • Answer phone properly with warmth and friendliness
  • Greet everyone with a smile—be positive and cheerful
  • Assist management team
  • Help to share Market Center value story.
  • Essential duties and responsibilities
  • Answer the phone correctly
  • Properly route phone calls
  • Greet everyone in a positive manner
  • Assist management team
  • Receive and sort mail and deliveries
  • Maintain appearance of reception area
  • Create marketing material for internal use
  • Knowledge/Skills
  • Positive attitude
  • Great verbal and communication skills
  • Neat, clean, professional appearance
  • High school graduate
  • Phone skills and experience
  • People skills and experience
  • Computer skills
  • Marketing knowledge for creating in house materials using Publisher, Photoshop, etc.
Job Type: Full-time
  • Salary: $10.00 to $12.00 /hour
  • Required education: High school or equivalent
Required experience:
  • Customer Service: 1 year
  • Receptionist: 1 year
  • Marketing: 1 Year

About Keller Williams

Keller Williams Realty 

Created as a grand experiment, Keller Williams operates on the premise that if the company focuses all its resources on building its agents’ businesses, the agents in turn will build the company beyond all expectations. With that philosophy, we are reshaping the global industry landscape.

Today, more than 139,000 associates and over 790 market centers across the globe are affiliated with Keller Williams. And, we want you to be part of the family!

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