Working in the mortgage world can be cool! Well, at least the way we do it here at Movement. We’re on the hunt for a Marketing Applications Support Lead to join our growing team, help manage our incredible vendor relationships and to lead our movehome support team.
I’m sure you’re thinking, “what’s movehome?” and also, “why is it all lowercase?” So glad you’re already asking the right questions. movehome is Movement’s sales and marketing platform that we created specifically for our loan officers. It’s brand spankin’ new. It’s what many might call “fancy-schmancy.” And we’re proud as heck of it. But, as with most new things, people are going to have questions about it. That’s where you come in.
You’ll need kindness, patience and a healthy dose of customer service prowess. Your goal is to get things done while making everyone feel valued and heard in the process. You’re solution oriented, and you take the high-road to get there.
Loan officers are busy, like, REALLY busy. They need help with adopting and learning our new systems. You will become the movehome SME (subject matter expert for those not playing marketing buzzword bingo), and help provide updates to our training, development and leadership teams.
The perfect person for this role knows how to move high priority tickets to the front of the line and make sure updates are communicated along the way. You will ensure others on the support team are providing best in class customer service to our customers - the loan officers.
When you’re not working on movehome, we want you to liaise with our marketing vendor partners. Yes, liaise. These partners provide all kinds of tools to help our sales field market themselves; you’ll serve as the line of communication between both parties.
We are NOT your average mortgage company. Our execs wear T-shirts instead of suits. Almost half of the company’s profits go to a non-profit foundation to uplift underserved communities. We believe in our work and have a lot of fun doing it.
TL;DR: We’re looking for someone great, who loves to problem solve and wants to be a part of the best department in an amazing company with a noble purpose. Sound like something you could be interested in?
Vendor Management Responsibilities
What We’re Looking For
At Movement, we exist to love and value people. We are disrupting the mortgage industry by lending with integrity, building outstanding corporate culture, and investing in our communities. On any given day, you might find a processor volunteering for a local charity or an underwriter winning the corn-hole tournament at the office. You'll also find that we're the seventh largest mortgage lender in the country.
So why Movement?