Market Center Tech Trainer
Keller Williams Eugene & Springfield
Eugene, OR US
Posted ago
Keller Williams Eugene & Springfield

The Market Center Tech Trainer will drive tech training and support to MC Leadership, Associate Leadership Council, and Agents.

They will support MC Leadership in recruiting top agents through sharing the value proposition of KW Technology and retaining top agents by training and engaging them in our technology.

We are looking for someone with technology and training in their background, a problem solver, a business consultant, highly assertive, passionate, and a people-oriented individual who operates with urgency.

Responsibilities

What will you do?

  • Train the market center on KW Technology
  • Facilitate Tech Assessments with Team Leader
  • Onboard associates into Command for the Market Center
  • Tier 1 technical support for the market center (training will be provided)

You will also:

  • Review vital signs – understand MC tech/command gaps: identify opportunities to build an education and training calendar to support market centers based on gaps
  • Know, understand, study, and effectively communicate all real estate technology – become an expert in Keller Cloud Technology
  • Leverage information on tech competitors to show recruits/agents the value proposition of KW technology and to support KWRI in future iterations of technology
  • Attend weekly calls with KWRI to learn new tech initiatives, build new information into the MC tech training calendar, and communicate gaps/challenges with RTT
  • Respond to support inquiries within 1 business day
  • Communicate tech updates on MC Calls and meetings
  • Attend all RTT led meetings and calls
  • Quarterly tech training for ALCS
  • Facilitate MC training 2-3 times per week at minimum
  • Weekly update to associates re: tech updates via social media and/or email (or another communication medium)
  • Social media posts 2-3 times per week re: MC technology
  • Weekly regional tech calls

Qualifications

  • Performance-based and goal-driven
  • Team Player
  • Customer Service Driven
  • Extraordinary people skills
  • Business acumen and training experience
  • An in-depth understanding of real estate technology
  • Real estate knowledge, experience, and skill with emphasis on residential real estate
  • Track record of success
  • Mastery of the KW technology: Command, CommandMC, Connect Next

Compensation
$16 - $18 hourly
About Keller Williams Eugene & Springfield

Who are we? Mission Driven. Vision Focused. Values Grounded.

Our team has been named a TOP Workplace for 2020 by Oregonlive and is made up of 4 top-performing real estate brokerages in Oregon. The Xperience Brokerage Network locations include Portland West, Sunset Corridor-Hillsboro, Capital City-Salem, Eugene/Springfield, and Southern Oregon-Medford. Our sales team has over 800 agents who will sell an excess of 8000 transactions equating to over 3 billion in closed sales volume. Our brokerages feature world-class training, industry-leading technology, a professional workspace, and a friendly atmosphere.

MISSION: To create an environment where brokers at all levels can build an experiential business and life that they design, and support.

VISION: To be a network of brokerages home to the most productive and profitable business owners.

VALUES

G iving

R elationships

O pportunity

W ealth

T hanks

H umility

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