• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Order cleaning supplies as needed, control inventory and manage the department budget

• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed

• Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
• 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
• The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
• This position requires a high school diploma or GED
• At least 2+ years experience in hospitality or guest services

• 2+ years of hospitality or guest services experience
• At least 3 years of experience in a senior role in the housekeeping department
• The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
• Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
• A High school diploma or GED is required

As downtown Chicago’s first hotel to enjoy Silver LEED (Leadership in Energy and Environmental Design) certification from the U.S. Green Building Council, our four-star hotel has mastered the art of combining luxury and sustainability.

At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle.

Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, with contemporary furnishings and a glass fireplace lending a stylish yet cozy feel.