Logistics Coordinator
Everything Creative Designs
San Diego, CA US
Posted ago
Everything Creative Designs

Everything Creative Designs (ECD) has an immediate opening for a solution-oriented, organized, and experienced Logistics Coordinator who will prioritize customer care by allocating appropriate resources while maintaining company standards. This role draws a parallel with a skilled traffic controller; dispatching multiple teams, simultaneously communicating internally and externally, ensuring nothing falls through the cracks in the process. As our Logistics Coordinator, you will be entrusted with being the connecting link between all the different departments that make the execution of our jobs a success. If you enjoy problem-solving, excel under pressure, and are comfortable with ambiguity, look no further!

Now that the formalities are out of the way, let's get to the good stuff! At ECD you will be equipped with the tools needed to succeed, in a supportive environment where questions are welcomed and those willing to learn are nurtured. You will get to work in a fun and casual environment (no blazer required!) where creativity is celebrated and encouraged. Our offices are cool and modern, the warehouse is full of the trendiest furniture and accessories, where one of the perks is first dibs at our exclusive sale items, and the team is made up of caring and talented individuals.

At ECD we believe resourcefulness is the key to uncertainty and a can-do attitude will get you further than egos! If this sounds like a good fit, we invite you to apply.

Responsibilities

  • Populate and take ownership of our vastly detailed schedule in order to disseminate information to all staff members.
  • Coordinate with management and other departments to meet scheduling goals and work to eliminate information cracks.
  • Prepare and organize job folders for accuracy of installations and removals.
  • Go above and beyond by taking responsibility for job flow and customer experience.
  • Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience.
  • Maintain office operations within company standards and policies as well as offer support to the general staff/ team. 

Qualifications

  • A great conversationalist and email writer, with the ability to quickly build rapport and credibility.
  • Customer empathy. You empathize with customers and seek to solve problems from their perspective.
  • Comfortable with ambiguity and an ability to adapt on short notice.
  • The organization is a habit for you and genuinely enjoy color coding and alphabetizing.
  • Aptitude for client customer satisfaction, de-escalation, and retention.
  • Knowledgeable of GSuite (Google Docs) and the technical aptitude to learn new systems. CRM experience is a plus.

Experience:

  • Scheduling: 1-2 years
  • Administrative: 2- 3 years
  • Customer Service experience preferred
  • Real Estate industry experience is a plus! 

Requirements:

  • Background check
  • Ability to work while wearing a face-mask
  • Reliable transportation
  • Intermediate computer skills

Compensation
$17 - $19 hourly
About Everything Creative Designs

What began as a passion project for Carol Kaplan soon garnered attention from some of the top players in real estate. After 15 years in business and much dedication, ECD has earned a stellar reputation as one of San Diego’s top staging companies. With a 15,000 sqft warehouse full of the newest trending inventory, a 5 vehicle fleet, and a team of over 23 employees; we have all the tools, passion, and talent to be worthy of our standing. Our company culture is driven, collaborative, and creative! ECD stages hundreds of homes annually and expected to go even further this coming year. We have big goals and want you to be part of this growth!

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