Loan Servicing Representative
Sun West Mortgage Company, Inc.
Buena Park, CA US
Posted ago
Sun West Mortgage Company, Inc.

Sun West is a nationwide full-service mortgage lender with 40 years of experience and is proudly family-owned. We are looking for a Loan Servicing Representative that will act as the liaison between our company and our family of homeowners. A successful candidate must be able to grasp new concepts quickly, demonstrate exceptional attention to detail and take pride in seeing tasks through to completion.


  • The ideal candidate will demonstrate an aptitude for effectively solving complex customer service issues while delivering best in class service regarding home mortgage loans


  • Customer Service
  • Call Center experience
  • Collection experience is a plus
  • Mortgage experience is a plus
  • Bilingual - Spanish is a plus

Requisite Skills:

  • Strong written and verbal communication
  • Active listening
  • Excellent time management
  • Identify and assess customer's needs
  • Provide accurate, valid and complete information
  • Ability to comprehend and follow directions
  • Computer skills and ability to adapt to company systems
  • Ability to multi-task and remain focused
  • Document clear and concise comments
  • Accept and apply constructive feedback

$16 - $23 hourly
About Sun West Mortgage Company, Inc.

Sun West Mortgage Company, Inc. NMLS ID 3277 is a full service, mortgage banker established in 1980. The company's excellent service and fast turn-time have made Sun West a multi-billion dollar national originator. As a result, Sun West is a leader in offering a diverse set of products with low rates and excellent pricing. Sun West is a HUD-approved mortgagee (FHA & HECM), VA LAPP approved, USDA lender, Fannie Mae, and Freddie Mac Seller Servicer and Ginnie Mae Issuer. Sun West is a national leader in HMBS, residential, and commercial securitization.


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Work from home
  • Flexible schedule

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