Loan Servicer
Harris Land and Timber Company LLC
Floyd, VA US
Posted ago
Harris Land and Timber Company LLC

We are looking for a detail-oriented, hardworking, and enthusiastic individual for our Loan Servicer position!

The Loan Servicer is directly responsible for answering phones, handling payment inquiries and late payments while understanding the customer’s individual needs. Accuracy, timeliness, and a passion for exceptional customer service is key.

This is an opportunity to work with one of the fastest-growing, fun, young, and talented land buying companies. We'd love for you to join our team!

(This is a part-time position, about 30 hours a week) 


What we offer:

  • Very flexible work schedule (Freedom to set a lot of your own hours!)
  • Ability to work from home (Preference may be given to people that can come to the office at least 1-2 days per week)
  • All major holidays are paid
  • Opportunity to increase your income based on performance! 
  • You will get to work for a company that values honesty and transparency 

Responsibilities

Responsibilities expected of this position include, but are not limited to, the following:

  • Provide customer service support by answering phones
  • Answering questions about payments and handling late payments
  • Building and maintaining profitable relationships with key customers
  • Understanding key customer individual needs and addressing these
  • Maintaining professionalism at all times

Qualifications

  • Experience in managing relationships 
  • Customer service experience is a must
  • Must be thick-skinned and know how to handle upset people
  • Must be able to multitask
  • Ability to communicate professionally with others
  • Exceptional organizational skills
  • Strong communication and interpersonal skills
  • Preference will be given to those that can come to the office at least 1-2 days per week

Compensation
$15 Hourly
About Harris Land and Timber Company LLC

We started this family-owned company in 2016 to fill a need we saw in the real estate world—we wanted a simple, fast, and convenient way to buy and sell land that was 100% trustworthy with people committed to integrity at every step of the process. Fast-forward to five years and almost one-thousand real estate transactions later, and you’ll see us as we are today—focused on our mission to reform the real estate industry by serving others and surpassing expectations! 

Even though we’re a small company, our bold values and larger-than-life mission set us apart in the world of real estate professionals! We value Extreme Honesty and Transparency, which means no area of our business is hidden from anyone! We firmly believe that transparency forges trust and helps build deep, meaningful relationships. Plus, we give 10% of net profit away to local charities because we believe that giving and serving our community is our highest calling.

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