Key Mortgage Ink
We are looking for a highly-skilled loan partner to join our top-producing team and work alongside our loan officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, apply now!
- Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
- Serve as the primary contact and liaison between clients, branch manager, and assigned mortgage loan originator and conduct meetings to coordinate any follow-up items
- Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Assist with administrative duties such as making and screening calls, booking appointments, etc.
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Help with marketing, social media, google and YouTube
- Advanced comprehension of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- 5+ years of professional office environment experience as a loan officer assistant or mortgage assistant preferred
- Although not required, having an NMLS license or training is preferred
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
- MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
- Great communication skills through phone, text and e-mail is a must. Ability to keep clients and realtors informed and at ease throughout the process being available and responsive.
- Google Business and YouTube knowledge is preferred
$25,000 - $60,000 yearly
About Key Mortgage Ink
Key Mortgage Ink is a mortgage brokerage in Plymouth, MI. We have assisted over a thousand Michigan homebuyers in the past 8 years. Our company is referral based so the experience that our buyers and real estate agents receive is second to none. We offer a unique lending experience that goes beyond the transaction. We are looking for the right person that is as passionate about delivering the perfect loan experience as we are.